Unknown Printer
Hi, I was wondering if anyone could help me out. We have a Kyocera C5300dn and over the past year or so, we have been getting pixelated images and the white backgrounds on the images are printing out grey. Does any one know how to fix this?

How to Identify and Fix Common printer Problems ?

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Check your local area network connections and confirm that your mobile device is wirelessly connected to the network. Check that your mobile device is accessing the same subnet address range as that of your printing device. Make sure WSD is enabled on the printing device or in Command Center RX.
Some Kyocera printers can be reset by turning the machine power switch off and back on while some others activate “partial operation control” disabling the defective part/area of the machine (paper feed cassette, stapler, document processor etc).
Start by checking your hardware

If you`re using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer`s wireless option is turned on and available.

Remove and Re-Add Your Printer in Windows

If this happens, go to Settings > Devices > Printers & Scanners, select your printer, and remove it. Then click Add a Printer or Scanner to re-add it to the device list.

1. Paper Jams. Paper jams are a common problem for printers, resulting in time-consuming and frustrating delays. It can occur when loose sheets of paper get stuck in the rollers or feeding mechanism of the printer.
1. On the printer display home screen, select the “set up” button (it looks like a gear). 2. Select “settings” > “device settings” > “reset settings” > “reset all” > “OK” and then “Yes.”
Kyocera default username and password are usually used to facilitate the device setup process. The default username of Kyocera is the first two numbers of the model followed by 00. The default password of Kyocera is the same as the username.
For an administrator, the username and password is admin and admin, or for a read-only user, the username and password is guest and guest.
Check Cables and Printer USB Ports

Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.

Select the Start button, then select Settings > Devices > Printers & scanners. Under Add printers & scanners, select Add a printer or scanner. Choose the printer you want, and then select Add Device. If you don`t see the printer you want, select The printer that I want isn`t listed.
Type 192.168. 0.1 (the most common IP for Kyocera routers) in the address bar of your web browser to access the router`s web-based user interface.
From the Setup menu, select Protocols, and click the TCP/IP tab. Enter the Subnet Mask address. Enter the Default Gateway address. Click OK.
Try moving the router and printer closer together.

Switching to a wired connection, then back to wireless, can sometimes work as well. Persistent print problems might be a sign that it`s time for a new machine.

a misprint or misspelling in a text.
A mistake in anything that`s printed is a misprint. You might also call it a typographical error or typo.
Just like computers, printers have volatile memory (RAM) that is removed when you turn the printer off. Volatile memory requires power to store the information. Deleting volatile memory is easy: Simply shut down or unplug your printer for a minute or so.
Reset. Resetting the printer stops printing and clears the current print job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully.
Most consumer-grades printers have very little storage memory, and that`s typically volatile memory. To wipe out the memory, unplug the printer and let it sit for a while before re-plugging it in. The data will likely be gone.
Usually, it should not take more than a few minutes to restore the printer to its factory settings. However, I recommend you to perform the following steps to isolate the issue and arrive at a fix: Disconnect the power cable from the printer while the printer is still ON.
The error “Printer name is invalid” indicates the installation of the printer has potentially failed or only completed part of the installation within the registry. Other programs will still be able to print as they are accessing the correct printer name.
For initial login, use the predefined “Admin” as the User Name, and “Admin” as the Password to access all the pages.
Enter Admin for Username and Admin for password.
On the printer`s backside, or someplace on the printer, you may look for a sticker. Typically, it comprises the printer`s fundamental information. You must provide the password if it is required by your printer.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Kyocera M6026cdn – Somewhat random white blotches on printed page
ANSWER : Looking at that photo, it’s definitely nothing to do with electronics, high voltage or the laser assembly. I noticed you are using compatibles. I’ve seen a lot of those bad right out of the box.

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