Unknown Printer

How to Identify and Fix Common Problems ?

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To check the printer name, select [Administrator Setting] – [Network Setting] – [NIC Setting] – [Bonjour Setting] of this machine. In the default setting, the contents enclosed in parentheses ( ) suffixed in [Bonjour Name] correspond to the low-order three bytes of the MAC address.
If you are using a USB connection, make sure that the cable is properly connected. If your printer is connected via wireless network, verify that the wireless connection is working. If all seems fine, restart the printer and try again. If the Konica printer is offline, the error can be caused by faulty printer drivers.
Open the [Printers] window, [Printers and Faxes] window, or [Devices and Printers] window. Execute [Install printers/MFPs] or [Add Printer]. The [Add Printer Wizard] appears. In the port settings, browse the network and specify the name of the created queue (or NDPS printer name).
Select the Start button, then select Settings > Devices > Printers & scanners . Under Printers & scanners, look for your printer. If you see your printer listed, you`ll know it`s installed.
Remove and Re-Add Your Printer in Windows

If this happens, go to Settings > Devices > Printers & Scanners, select your printer, and remove it. Then click Add a Printer or Scanner to re-add it to the device list.

1: Check Printer Power, Cables, and Paper

Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.

1. On the printer display home screen, select the “set up” button (it looks like a gear). 2. Select “settings” > “device settings” > “reset settings” > “reset all” > “OK” and then “Yes.”
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
Start your mobile application and tap the Settings icon. (Mobile Cable Label Tool users must also tap [Printer Settings] – [Printer].) Select the printer listed under [Wi-Fi Printer]. You can now print from your device wirelessly.
How to find a printer`s IP address (Windows 10) Open Control Panel > Hardware and Sound > Devices and Printers. Right-click the printer and select Properties. Look in the Web Services tab for your IP address if only three tabs appear.
Select Start, type Control Panel, and then press Enter. In Control Panel, select the View Devices and Printers item. Select Add Printer at the top of the window. After the wizard started, select The printer that I want isn`t listed.
The most common reason is an unreliable connection between the printer and the computer. You might also have a paper jam, out-of-date drivers or a print spooler service with bad data.
The reset key is a single use key and once used cannot be used again. All EPSON printers have inbuilt counters that count up the number of pages a printer produces, the number of head cleans executed and various other attributes. Once a critical level is reached the printer will enter its service mode.
Reset. Resetting the printer stops printing and clears the current print job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully.
Usually, it should not take more than a few minutes to restore the printer to its factory settings. However, I recommend you to perform the following steps to isolate the issue and arrive at a fix: Disconnect the power cable from the printer while the printer is still ON.
To cancel or delete stuck print jobs, open the Services application and stop the “Print Spooler” service. Navigate to %windir%\System32\spool\PRINTERS, delete all the temporary files there, and then start the Print Spooler service again.
Some access points (often called routers or hubs) feature an automatic connection button labelled “WPS” which stands for Wi-Fi Protected Setup and allows permitted devices to connect to your network without needing to enter a password.
Viewing Printer Settings

From the Devices and Printers screen, right-click on a printer and choose “Printer properties” to bring up a dialog box displaying the printer name, sharing settings and port information.

Select Start > Settings . Go to Devices > Printers & scanners > select a printer > Manage. Then select Set as default. If you don`t see the Set as default option, the Let Windows manage my default printer option may be selected.
Finding Printer Name

If there is no label on your printer you should look through the settings for an option that says print configuration page or print network configuration. On the printed page(s) please then look for the `Host Name` and that will be the printer name.

The TCP/IP Printer Port uses a network protocol called TCP/IP to communicate with the printer. The TCP/IP Printer Port option should be used when your printer is connected directly on the network through its own network interface card (NIC) or if you are using a print server box.
Press Windows + I to bring up Settings and go to Devices > Printers and Scanners. Then, click on your printer and select Manage. In the next window, click Printer properties and select the General tab. Your printer IP address should be displayed in the Location field.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

ANSWER : http://www.scribd.com/doc/44190153/c450-Troubleshooting-Guide#scribd

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Unknown Printer

ANSWER : are you printing on thick paper or paper with a rough texture. I have experienced the same. The solution was to change the paper setting for the bypass tray to “Thick 1” or “Thick 2”.

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Unknown Printer

ANSWER : I have the exact same problem, been buying new cartridges, so i know it is definitely not empty, but the problem still persists. if you solved it or anyone else can offer any help, very much appriciated. Thanks!

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Unknown Printer

Blank page with strips
ANSWER : That would be a bad wiper blade in the drum unit. Either the black or color drums. Whatever color or black the stripes are.

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Unknown Printer

cannot connect to printer
ANSWER : You may have to manually enter the IP address and assign a specific port number on the PC for the printer to work…I’ve had to do that occassionally.

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Unknown Printer

Error code sc27-04
ANSWER : Sorry the code is sc27-04

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Unknown Printer

Heat Settings
ANSWER : Can’t change the heat settings, but changing paper type might help.

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Unknown Printer

Toner cartridge full, printer displays: "empty needs replacing"
ANSWER : I once went to a customer who had a similar issue. They had installed new cartridges and judging from the box, they looked OEM. Strange thing was they felt empty when lifted and they were missing the chip on the outside that tells the printer it is installed and keeps track of how many copies were printed with that cartridge. The printer has no other way of knowing if the cartridge is full or empty.

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Unknown Printer