Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

To check the printer name, select [Administrator Setting] – [Network Setting] – [NIC Setting] – [Bonjour Setting] of this machine. In the default setting, the contents enclosed in parentheses ( ) suffixed in [Bonjour Name] correspond to the low-order three bytes of the MAC address.
If you are using a USB connection, make sure that the cable is properly connected. If your printer is connected via wireless network, verify that the wireless connection is working. If all seems fine, restart the printer and try again. If the Konica printer is offline, the error can be caused by faulty printer drivers.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
Select the Start button, then select Settings > Devices > Printers & scanners . Under Printers & scanners, look for your printer. If you see your printer listed, you`ll know it`s installed.
Remove and Re-Add Your Printer in Windows

If this happens, go to Settings > Devices > Printers & Scanners, select your printer, and remove it. Then click Add a Printer or Scanner to re-add it to the device list.

1: Check Printer Power, Cables, and Paper

Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.

To fix this, make sure that the paper is loaded correctly, that there is enough paper in the roll, that the paper size matches the printer settings, and that the paper is not damaged or dirty. You can also try cleaning the printer head and the paper feed mechanism with a soft cloth or a compressed air can.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
To connect your phone via the Default Print Service, go into the phone`s settings, search for “printing”, then select it from the results. Next, tap Printing in the list of Connection preferences, select Default Print Service and turn it on. A list of compatible printers on the network should appear.
How to find a printer`s IP address (Windows 10) Open Control Panel > Hardware and Sound > Devices and Printers. Right-click the printer and select Properties. Look in the Web Services tab for your IP address if only three tabs appear.
Update Printer Drivers

Right-click on the Start button and click on Device Manager. 2. On Device Manager screen, expand Printers entry > right-click on your Printer and click on Update Driver option. Restart your computer and see if the Printer Icon is now visible.

Click [Start] to display the application list. Select [Windows System Tool] – [Control Panel] – [Devices and Printers].

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Minolta Pageworks L printer
ANSWER : I’m not familiar with that model. I do have to say that 8 years in storage will have detrimental results. I have never seen any printer request a transfer roller change. They do come as part of maintenance kits in HP series printers. Transfer rollers really don’t wear out. Worst that happens is they get toner on them. Their function is to charge the back of the paper and pull the toner down on it. That being said, you probably will have a host of other issues. Any drum wiper blade will have deteriorated necessitating replacement of the drums. The fuser assy. will probably have suffered damage to the pressure roller from sitting in the same position without rotation for 8 years. Depending on storage conditions, the toners might have suffered as well. In my opinion, it will cost you more to fix it than replace it. Test print procedure is Chapter 3, item 5 in the user manual http://printer.konicaminolta.net/drivers/manuals/pageworks/cpw.pdf

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Unknown Printer

Error code sc27-04
ANSWER : Sorry the code is sc27-04

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Unknown Printer

Toner
ANSWER : I have the exact same problem, been buying new cartridges, so i know it is definitely not empty, but the problem still persists. if you solved it or anyone else can offer any help, very much appriciated. Thanks!

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Unknown Printer

Blank page with strips
ANSWER : That would be a bad wiper blade in the drum unit. Either the black or color drums. Whatever color or black the stripes are.

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Unknown Printer

cannot connect to printer
ANSWER : You may have to manually enter the IP address and assign a specific port number on the PC for the printer to work…I’ve had to do that occassionally.

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Unknown Printer

Need of Konica Minolta printer?
ANSWER : Its a good product. Here I would like to share some key features of this printer..

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Unknown Printer

Heat Settings
ANSWER : Can’t change the heat settings, but changing paper type might help.

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Unknown Printer

Toner cartridge full, printer displays: "empty needs replacing"
ANSWER : I once went to a customer who had a similar issue. They had installed new cartridges and judging from the box, they looked OEM. Strange thing was they felt empty when lifted and they were missing the chip on the outside that tells the printer it is installed and keeps track of how many copies were printed with that cartridge. The printer has no other way of knowing if the cartridge is full or empty.

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Unknown Printer