How to Identify and Fix Common Problems ?
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If you are using a USB connection, make sure that the cable is properly connected. If your printer is connected via wireless network, verify that the wireless connection is working. If all seems fine, restart the printer and try again. If the Konica printer is offline, the error can be caused by faulty printer drivers.
Start by checking your hardware
If you`re using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer`s wireless option is turned on and available.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Reasons a printer goes offline
The problem usually has to do with your printer`s Wi-Fi or its connection to your computer. All sorts of issues can arise—your PC and printer aren`t communicating or an incorrect setting may have forced your device to appear offline.
Open the [Printers] window, [Printers and Faxes] window, or [Devices and Printers] window. Execute [Install printers/MFPs] or [Add Printer]. The [Add Printer Wizard] appears. In the port settings, browse the network and specify the name of the created queue (or NDPS printer name).
Some of the most common printer problems that most of us have experienced include paper jamming, slow printing, uneven printing, and wrong colour output. If you use your printer frequently, we know how annoying it can be to have persisting problems with the printer.
Open the Windows Control Panel and navigate to Hardware and Sound | Devices and Printers. This screen will show you all of the printers that are installed. Right-click on the printer that is experiencing problems, and then select the Troubleshoot command from the shortcut menu.
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
There are a few things that could be the cause of this problem, including: Empty ink or toner cartridges that need replacing. Ink or toner cartridges that have become dislodged from their proper place. The wrong paper size loaded in the input tray.