Unknown Printer

How to Identify and Fix Common Problems ?

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Check the printer settings on your computer and set your Konica printer as your default printer. If your printer is offline, try restarting the print spooler service. If the spooler service is not working properly, the printer will refuse to print.
Sometimes Scan-to-Email on the Konica Minolta copiers intermittently doesn`t work, and shows a “Deleted Due to Error” message in the Job History log on the copier. In cases like this where Scan-to-Email sometimes works, but sometimes does not, one solution is to power cycle the copier.
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Open the [Printers] window, [Printers and Faxes] window, or [Devices and Printers] window. Execute [Install printers/MFPs] or [Add Printer]. The [Add Printer Wizard] appears. In the port settings, browse the network and specify the name of the created queue (or NDPS printer name).
How do I find out what the IP address of the photocopier is? A. Through Print Driver − on PC select: Start − Printers / faxes − Right click on Konica print icon − Properties − Ports Tab − Configure port − you should now be able to see IP Address.
In the administrator mode, select [Security] – [Administrator Password Setting], and enter a new administrator password (using up to 64 characters, excluding “). The administrator password is set to [1234567812345678] by factory default.
Click Start on your computer, then select Devices and Printers. Right-click on the printer`s icon that did not install correctly, then select Troubleshoot. After you confirm that the printer driver for the device you want to use is not installed, select Apply this fix.
There are a few things that could be the cause of this problem, including: Empty ink or toner cartridges that need replacing. Ink or toner cartridges that have become dislodged from their proper place. The wrong paper size loaded in the input tray.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Toner cartridge full, printer displays: "empty needs replacing"
ANSWER : I once went to a customer who had a similar issue. They had installed new cartridges and judging from the box, they looked OEM. Strange thing was they felt empty when lifted and they were missing the chip on the outside that tells the printer it is installed and keeps track of how many copies were printed with that cartridge. The printer has no other way of knowing if the cartridge is full or empty.

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Unknown Printer

cannot connect to printer
ANSWER : You may have to manually enter the IP address and assign a specific port number on the PC for the printer to work…I’ve had to do that occassionally.

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Unknown Printer

Heat Settings
ANSWER : Can’t change the heat settings, but changing paper type might help.

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Unknown Printer

Blank page with strips
ANSWER : That would be a bad wiper blade in the drum unit. Either the black or color drums. Whatever color or black the stripes are.

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Unknown Printer

Need of Konica Minolta printer?
ANSWER : Its a good product. Here I would like to share some key features of this printer..

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Unknown Printer

Toner
ANSWER : I have the exact same problem, been buying new cartridges, so i know it is definitely not empty, but the problem still persists. if you solved it or anyone else can offer any help, very much appriciated. Thanks!

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Unknown Printer

blue line on printing
ANSWER : Replace the cyan toner cartridge.

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Unknown Printer

Error code sc27-04
ANSWER : Sorry the code is sc27-04

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Unknown Printer