HP CopyJet Color

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

If you accidentally insert your inkjet`s cartridges in the wrong color slots, most printers sense the error through circuits that check installed consumables and alert you with an on-screen message. Until you correct this type of installation mixup, your printer simply won`t operate.
If you install the wrong ink cartridge in your printer, you will likely receive an error message on your printer display that prevents you from using the printer. Printers are smart and most will be able to tell right away if the wrong cartridge is installed.
The printer might display an error if the ink cartridges are not correctly installed. Remove the ink cartridges, check them for any plastic tape, reinstall the ink cartridges, and then try to print again.
You can only install two black ink cartridges if your printer uses two different types of black ink. If you are trying to install a black ink cartridge in a color cartridge slot, your printer will not function and you could potentially cause damage to the machine.
Putting a cartridge into the wrong color slot could cause damage to your printer and void your warranty.
If you`re using a different brand, then it won`t work. You can`t use Canon ink cartridges to replace HP ink cartridges and vice versa. You also can`t interchange different ink cartridge models, even if they are from the same brand. Thus, you can`t use HP 301 inks in an HP 304 printer even if they`ll fit.
Missing colours, streaky prints, smudges and ink blotches are all signs that your printer ink or toner cartridge may be damaged. Some printers will actually warn you if a cartridge is damaged and will refuse to print. This includes HP ink cartridges, Samsung toner cartridges and Canon ink cartridges.
Printers that use two cartridges (one black, one tri-color) can print if one cartridge is empty. To continue printing, remove the empty cartridge from the printer. If a Single-cartridge mode message displays, select OK. If you are using the black cartridge, prints are in black and white (grayscale).
When color ink is expended and black ink still remains, you can continue printing for a short time using only black ink. However, you should replace the expended ink cartridge(s) as soon as possible. See the following section to continue printing temporarily with black ink.
Black Print Mode allows you to print only with black ink as a temporary emergency measure to minimise the down time in the event any colour inks are expended, even if there is no replacement cartridges available.
Remember, printers use both black and colour inks when printing grayscale, so you`re not saving anything by doing so unnecessarily. Some printers will print with only a black ink cartridge installed – if your printer does this, you can technically save ink and use black ink only to print.
No, you cannot put in 2 black cartridges. You can however, remove the color cartridge to just print in black.
It is due to the chips on the ink cartridges, every single chip is programmed for allowing the inks to just work with particular printers. Thus, you will not be able to use any different number of ink in your printer, that will not be compatible with your printer.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Error message "Cannot recognize the following cartridge(s). Install them correctly."
ANSWER : The cartridges all have chips on the bottoms. Only thing you can try is cleaning the chips and the contacts in the cartridge holder assy.

Read Full Q/A … :

HP CopyJet Color

erro message (install genuine hp cartridge)
ANSWER : It seems like it might be a 4240 board. The 4240 was pretty much the same printer, but sold for $200 less. The downside is that it wouldn’t accept the 42X cartridges.

Read Full Q/A … :

HP CopyJet Color

Expired Ink Cartridges – Any way to move paper with old cartridges?
ANSWER : You could try disconnecting the printer from the computer. Then change the date on the panel to prior to the expiration date. That should fool it.

Read Full Q/A … :

HP CopyJet Color

hp psc950 error message 'incorrect black cartridge
ANSWER : Had the same problem. Had changed black cartridge #15 as indicated but all the time I needed to change the #78 cartridge. All is working great. Message was telling me “error: incorrect cartridge installed”.

Read Full Q/A … :

HP CopyJet Color

Epson stylus bx525wd incorrect-sized paper ejected
ANSWER : I have exactly the same issue with my Epson 960FWD printer. If any one has a solution for this issue, please respond.

Read Full Q/A … :

HP CopyJet Color

Waste Toner Cartridge is empty but printer is still telling me to replace it
ANSWER : All of the ones I’ve seen are optical. Light shines through a transparent section of the waste box onto a photocell. If toner builds up past that area, it gives a warning to replace it. Possibly toner dust has gotten on the photocell.

Read Full Q/A … :

HP CopyJet Color

Epson, sudden cannot recognise cartridges error
ANSWER : Hi, I have exactly the same problem than you, I’ve been trying to solve it since 6 months. I have an Artisan PX730 WD, and the genuine cartridge can’t be recognized all together. And status monitor indicates same thing than you.

Read Full Q/A … :

HP CopyJet Color

Chatter from toner cartridges before printing
ANSWER : The video may have the answer you want

Read Full Q/A … :

HP CopyJet Color