HPLJ 4

ANSWER : Those are some strange symptoms. I would kind of suspect the culprit is the DC controller. The accordion jam is another issue. That is caused by the 2 exit rollers. They get glazed from age and aren’t able to push the paper out and it accordions because the fuser is still pushing it out and there’s nowhere for it to go.

ANSWER : I haven’t seen that particular behavior on that model. It either works or it doesn’t. My first choice would be the power supply.

ANSWER : If you remove the fuser (2 screws), look to the left and you’ll see a gear on a metal bracket. That’s the coupling gear. It drives the fuser. You’ll see that it is yellow with teeth missing. You’ll need to replace it. You have to take the formatter assy. to the left of it off, and then there are a few screws holding it in place.

ANSWER : I have never seen a scanner assy. go bad on one of those printers. I would suspect the DC controller board as that provides the voltage to the scanner assy. and displays the error codes as well. I’ve replaced quite a few of those.

ANSWER : I think PCA just means Printed Circuit Board Assembly, it can also be listed as PCB but either way it’s the same thing.

ANSWER : I turned off the machine and restarted it. Problem solved. “Maintenance 4” message was replaced with “Ready”.

ANSWER : Been working on these since they first were released. Never seen a problem like yours. If it happens again, try doing an engine test, as it bypasses the formatter board. The engine test is located at the right side of the manual tray opening. Look for a hole in the side wall. Stick something like a paper clip into it to actuate the test button. It will then print a lined test page. If it does that, then it points to the formatter board as the cause of your problem.

ANSWER : Sticky paper pickup solenoid. Since MF tray doesn’t use it, it works fine. Solenoid is located on right side of printer at the end of the paper pickup roller shaft. You need to remove the solenoid, take the plate and spring off the top and then scrape off the gooey residue that’s causing it to stick. Then you get a thin piece of sticky backed felt and put it on top of the metal base. You can find some at the local hardware store, they’re used on the bottom of chair legs.