Unknown Printer

How to Identify and Fix Common Problems ?

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Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
To answer your question: No! it would not be compatible with your printer. If you have already purchased it, I would advise you to get it exchanged. 680 Ink cartridge supports: HP DeskJet 1110, HP DeskJet 1115, HP DeskJet 2130, HP DeskJet 2135, HP DeskJet 3630, HP ENVY 4520, HP OfficeJet 3830, HP OfficeJet 4650.
Check cables or wireless connection

Make sure that the printer`s USB cable is properly connected from the printer to your PC. If your USB isn`t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).

Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
HP 682 Tri-Color Original Ink Cartridge, Compatible 2335, 2338,2776,2778,6075, 4178 Printer Models : Amazon.in: Computers & Accessories.
Yes, you can.

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Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
Make sure the printer is near the Wi-Fi router, paper is loaded in the main tray, and that it is turned on. On your Windows computer, open Printers & Scanners and delete the printer. Open the HP Smart app, and sign in. If you do not have HP Smart, download it from 123.hp.com or your app store, and create an HP account.
Restart devices

If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.

Check Cables and Printer USB Ports

Check all cable connections (including the power cord) on the printer side. If the printer does have power and you`ve properly connected the communication cable, but the printer is still not recognized, try switching to a different USB port on the PC.

Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.

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