How to Identify and Fix Common Problems ?
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The printer is either low in toner, the density is set too low, or the Economode may be turned on. Remove the toner cartridge and shake it. This will redistribute the toner and often will temporarily solve the problem. However, this usually indicates it is time to install a new cartridge.
If your printer is spitting out pages full of strange characters, symbols, or strange formatting, your inkjet printer drivers may be outdated, incompatible with your operating system or corrupt. Drivers are important to the proper function of your inkjet printer and it is best to check for updates regularly.
Your printer may be printing fuzzy, blurry, or other faint text because of dirty print heads. All modern printers have a self-cleaning mode, which cleans the print heads, and additional internal equipment used in the printing process.
Your printer can become misaligned if there is any paper stuck in the machine, print cartridges are clogged or dirty, improper installation of cartridges and using low quality cartridges. Additionally, a printer can become misaligned after the machine completes a large print job.
For Windows
Right-click the printer icon on the taskbar, and then select the Print Head Alignment. Or access the printer software, click the Maintenance tab, and then click the Print Head Alignment button. The printer prints test patterns that you use to check the print head alignment. Here are sample printouts.
Dust, paper fiber, and other debris might accumulate on the pick rollers and cause paper feed issues. To help prevent paper feed issues, clean the rollers inside the printer and in the duplexer (if equipped). If the other steps in this document fail to resolve the issue, then reset the printer.
The most common reasons why labels don`t print in the right place are: Your printer settings are not adapted. Your labels contains too much text information or the font size is too big. You might not be using the correct label templates.
If your printouts are blurry or smeared, try these solutions: Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. Use a support sheet with special paper, or load special paper one sheet at a time. Make sure your paper meets the specifications for your product.
The drum cartridge may be defective. If you have a spare cartridge, replace and try to copy and print again. For details, refer to Replace the Drum Cartridge or follow the installation instructions that are included with the new cartridge. If the problem persists, contact Support.
If your printouts are blurry or smeared, try these solutions: Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. Use a support sheet with special paper, or load special paper one sheet at a time. Make sure your paper meets the specifications for your product.
Adjust the application settings and the printer settings to the highest possible resolution. Both of these features can typically be accessed from the “Print” menu. Dpi settings can range between 72 dpi and 2400 dpi. Choose the highest dpi setting available for best results when using a laser printer.