HP DesignJet 4000
How to Identify and Fix Common Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. Turn off the printer, and then disconnect the power cord.
If you can see the jammed sheet, remove the jammed sheet by pulling it straight out. If you cannot see the jammed sheet, open the print cartridge door, and then remove the print cartridge. Remove the jammed sheet by pulling it straight out.
Step one: Perform a power reset
With the product turned on, disconnect the power cord from the rear of the product. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet.
The guides in the paper tray are there to make sure the stack of paper is exactly where the printer was designed to grab from. If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed.
Dust, paper fiber, and other debris might accumulate on the pick rollers and cause paper feed issues. To help prevent paper feed issues, clean the rollers inside the printer and in the duplexer (if equipped). If the other steps in this document fail to resolve the issue, then reset the printer.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.
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HP DesignJet 4000
Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.
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HP DesignJet 4000
Printer jammed, after jam clearance there is an error message
ANSWER : I am looking for steps to isolate this issue. I don’t suspect the formatter.
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HP DesignJet 4000
Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.
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HP DesignJet 4000
Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.
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HP DesignJet 4000
hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.
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HP DesignJet 4000
Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳
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HP DesignJet 4000
jamming with no actual jam
ANSWER : I usually watch the pickup roller action through the opening at the back of th.e tray. That will give you some idea of why it isn’t feeding
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HP DesignJet 4000