HP DesignJet 90
How to Identify and Fix Common Problems ?
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Recommended action. Turn the printer off, wait 15 seconds and turn the printer back on (using the power switch located on the back of the printer). The error code should not appear again.
To do a basic reset on most devices:
Turn the printer ON. Unplug it for 15 seconds. Plug it back in.
Turn the printer off then back on. If the issue persists, turn the printer off, unplug the power cord and then wait at least three minutes before plugging the power cord back in and turning the printer back on. If the issue persists, ensure the product is running the latest firmware available from HP.com.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
Restore factory settings
Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect. Turn the product on while you press and hold the Resume button for 10-20 seconds.
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language.
Step one: Reset the product
Press the Power button ( ) to turn on the product. With the product turned on, disconnect the power cord from the rear of the product. Unplug the power cord from the wall outlet. Wait at least 15 seconds.
Press the button on the chip-reset tool for several seconds until the LED light on the device goes off. Then, unlock the reset tool from the cartridge. Use the resetter with other cartridges and install them back into the corresponding slots in your printer. Voila!
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