HP PSC 2410 ~ cannot receive faxes

Check the fax connection

Check for phone line connection issues that might cause fax receiving to fail. Confirm the fax cords are in the correct ports: The phone line should be connected to the 1-LINE port and the answering machine, if used, should be connected to the 2-EXT port on the back of the printer.

Send faxes from the document Print menu or with HP Printer assistant, and receive faxes with HP Digital Fax. Before you begin, confirm that your printer is connected to the telephone line and can send and receive faxes, and that the HP full feature driver and software is installed on the computer.

Fax issues where you can send, but not receive is typically an issue with the phone line or incorrect setup. If received faxes seem to be going through, but isn`t printing and there is no error message, refer to Faxes are received but not printing out (Fax Preview) to confirm that the Fax Preview feature isn`t enabled.

Try reconnecting the cable (RJ11 phone cable) between the Fax machine and the ATA. This cable should use the ATA`s LINE1 port and make sure it is connected to the Line (not Telephone) jack/port on the Fax Machine. Sometimes a bad cable can cause this problem so changing to a new RJ11 phone cable might help.

A printer has to have fax capabilities to be able to fax documents, so it`s necessary to first determine if your printer is fax-enabled. Multifunction printers usually have “fax” buttons sitting next to the scanner.

If they fax the traditional way, the document will print on their fax machine along with your cover sheet. It`s that easy! Faxing by email is another convenient way to send or receive a fax without a fax machine, and you can do it anywhere you have an internet connection.

Why did my fax fail? Faxes can fail for a variety of reasons, such as sending to a non-working or non-fax number, a recipient listing their number on the National Do Not Call List, a recipient line being continually busy or out of paper, or if there is noise or interference on the line.

Can you block a number from faxing you? Yes, but only if your fax machine has a number-blocking feature. This feature usually requires a caller ID service. You can subscribe to this service directly via your telephone service provider.

The Failed (Fax negotiation failed) error could occur for different reasons: • The system initiated a fax transmission but could not synchronize with the far-end fax. • A remote fax machine was detected, but the sending and receiving modems could not establish communication.

To turn off automatic printing of faxes, go to the “Settings” tab and uncheck “Automatically print faxes when received”.

Common problems for fax machines include image quality, paper jams, connectivity issues, or sending and receiving errors. You may see these error messages: Fax communication error.

According to FaxMaker Online Error String Explanations, the No Answer error indicates that the line was not picked up (answered) by a fax machine or person before timing out. The standard timeout is usually sufficient to ensure a minimum of 5-8 standard rings, which is a duration of 55 seconds.

According to FaxMaker Online Error String Explanations, the No Answer error indicates that the line was not picked up (answered) by a fax machine or person before timing out. The standard timeout is usually sufficient to ensure a minimum of 5-8 standard rings, which is a duration of 55 seconds.

Faxes can fail. Sometimes it`s for obvious reasons such as busy signals or disconnected fax numbers but there are other reasons a fax may fail and we`ll go into why some fax services are not the same as others.