HP PSC – Printer / Scanner / Copier 2175XI
How to Identify and Fix Common Problems ?
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Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
your pickup roller is dirty and the printer can`t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.
Slide the paper all the way into the printer. The leading edge of the paper will stop at the Paper Drive Roller. Locate the Paper Sensor/OOPs sensor on the right side of the paper path. It can be seen from the top of the printer with the Top Cover open and has red, black, and blue wires attached to it.
Step one: Perform a power reset
Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the product.
During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. This indicates that paper might be jammed inside the printer. note: Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
Incorrect loading of paper is probably the most common cause of paper jam. There`s a lot of things that can go wrong when loading the paper into the input tray. For example, sheets that got stuck together in the tray can be pulled in together, immediately causing a paper jam.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
And the first 2 sheets, the full and half sheet that go through first, are blank.
Paper Jam error but no paper jam
Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.
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