HP PSC – Printer / Scanner / Copier 1315XI

How to Identify and Fix Common Problems ?

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Ensure Proper Ink Cartridge Insertion

There is a possibility that it didn`t properly click into the designated slot. If this is the case, you should lift the cover and double-check in order to verify that the cartridge is clicked into place. Otherwise, it would not be possible for the printer to detect it.

Step one: Reset the product

Unplug the power cord from the wall outlet. Wait 30 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the product.

Disable the Cartridge Policy feature

In the Device Management pane, select the printers (or printer group) to configure. In the bottom navigation pane, select Config, and then select Supplies. In the Cartridge Policy section, select Off. Click Apply.

Just above the circuit board on most printer cartridges, you`ll find a small button. You`ve seen these tiny buttons before on cell phones, phone chargers, etc. This is your reset button, and the only way to get in there is either with a paper clip or the tip of a pen (which will leave a tiny ink smudge on the button).
Power off the printer and unplug its power cord from the wall– wait 10-15 minutes. Plug the power cord back in and power on the printer. Insert the next incompatible ink cartridge, one at a time. Make sure to insert the incompatible ink cartridges, one at a time, first.
In the Printing Preferences window, click the Services tab, and then click Service this device. The printer Toolbox opens. Click the Device Services tab, and then click Clean the Print Cartridges. In the next box, click Clean.
HP ink and toner cartridges are labeled to help distinguish which cartridges work with selected printers. The ink or toner cartridges are listed according to where the printer was manufactured. Some printers use more than one cartridge.
Should you have a printer that`s not connected to the internet, you can go to “settings” on the printer menu and simply select the “disable cartridge protection” option available. Alternatively, if your printer has internet connectivity you can open up a browser on a PC or laptop and type in your printer`s IP address.
Verify the ink cartridge(s) is inserted properly. Some cartridges snap in place, and if they are not inserted fully, the printer won`t print anything. If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position.
The chip is programmed to automatically reset when the cartridge reads empty in the printer, is removed, refilled with ink, and reinstalled. Upon reinserting the cartridge, the ink level will be reset to full. This style chip can NOT be manually reset.
Your printer may not recognize the new ink cartridge, or the ink counter may read it as empty. Many printers have a cartridge reset feature that forces the machine to recognize the cartridge as new.
Your printer displays the “Missing or Failed Printhead” error to signal a malfunctioning printhead. The issue could be due to clogged ink nozzles, dirty ink cartridges, internal paper jams, and more. HP printers may also display this error if the printhead pulls air from ink cartridges.
Turn on the laptop and immediately press the F11 key repeatedly until System Recovery starts. On the Choose an option screen, click “Troubleshoot.” Click “Reset this PC.”
To remove all data from your phone, you can reset your phone to factory settings. Factory resets are also called “formatting” or “hard resets.”
Make sure the printer is on and connected to your computer. Go to HP Software and Driver Downloads, and then enter your printer model. Select Firmware from the list of drivers, click Download next to the update, and then follow the instructions.
The short answer is YES. Printer ink expires. Ink cartridges can usually last two or three years if properly packaged and stored. But in a standard case, they will eventually dry out and become useless after this period.
HP`s “dynamic security” prevents you from using third-party ink with HP printers. While HP does this to “protect the quality of our customer experience,” being able to buy cheaper, non-HP ink can save you money.
Print In Single Cartridge Mode

For instance, the HP ENVY series allows you to print in single-cartridge mode. When it comes to printing a single color i.e black, you can perform your printing activity by simply removing the tricolor cartridge and letting your printer default settings to use only black ink.

Yes, you can use an HP printer without HP Instant Ink. HP Instant Ink is our Ink Subscription service that can save you up to 50%1 on ink or toner and will ensure you always have ink when you need it.
First, remove and reinstall the designated cartridge 2-3 times until it securely sits in the slot to overcome an HP printer cartridge error. Next, turn off the printer and take out all the cartridges. Gently wipe the cartridge and carriage contacts with a dry, lint-free cloth and reinstall again.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Expired Ink Cartridges – Any way to move paper with old cartridges?
ANSWER : You could try disconnecting the printer from the computer. Then change the date on the panel to prior to the expiration date. That should fool it.

HP 26 vs HP 29 cartridge compatibility
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HP PSC 1210 Service Manual?
ANSWER : Hi Abe,

After thr carriage stop moving the ramp will not lower to load or unload the ink cartridge.
ANSWER : Could be ink buildup jamming it. Try squirting Window cleaner around the ramp. That will dissolve the ink.

HP psc 2110 all-in-one won't turn on after power o
ANSWER : left the printer on now i cant get the printer to go on

HP psc 1210 Wont Feed Paper
ANSWER : This printer seems to have special problems with paper feed asy. When functioning works

HP PSC 1510 copying problems
ANSWER : my hp photocopy is not working

incompatible ink cartridge message
ANSWER : Pretty much nothing else you can do except try another new cartridge. I had 2 identical HP printers once in the shop. One of them didn’t like one of the cartridges. I swapped it over with the other printers cartridge and it was happy. So was the other printer. Swapped the cartridges back and it didn’t like it again. How do you explain that? You don’t.