HP Officejet Pro 8720 Setup

Care has to be taken to remove the printer from the original packing for hp officejet pro 8720 setup. Since the printer is not expected to be moved, there is secure packing so as to maintain the status of the precise moving parts within the printer. Make sure to remove the cardboard packing within the cartridge delivery mechanism, and the ink cartridges and the manuals along with the CD are stored separately along with the ink cartridges themselves. After ensuring that the packing materials are removed securely, the printer should be setup using the bundled Printer software, or with the HP AIO app that is available on all leading app stores.

HP Officejet Pro 8720 wireless setup setting.

  • The hp officejet pro 8720 wireless setup works over all major wireless standards.
  • On the extremely responsive touch sensitive LCD screen, setup wireless printing module.
  • After turning the wireless to on form the Printer the work that has to be done is from the computer or the Mobile/tablet device.
  • From the computer or tablet/mobile device, connect to the hp officejet pro 8720 wireless setup that the printer is broadcasting.
  • Once that is done, running the setup process from the supplied software, or from the HP AIO App on mobile devices will make the hp 8720 wireless setup ready for wireless printing.

HP E-Print

HP E-Print is HP’s proprietary standard for wireless printing. With the HP Officejet Pro 8720 the app will set up an email address for the HP server. With the email ID from the server, the printer will be assigned to that ID automatically. When the printer is registered on the network, opening the HP e-Print app will display the printer if it is on the same network. Using the app all functions of the HP Officejet Pro 8720 can be accessed such as scanning, copying and printing. HP E-Print on mobile devices are extremely easy to use and virtually require little to no setup. The HP AIO App is available across all major App Stores.

Google Cloud Print

HP Officejet Pro 8720 is Google Cloud Print ready. Using a computer or a tablet or mobile device, and a gmail account google cloud print can be enabled. The HP Officejet Pro 8720 should be powered on and connected to the same network as the computer with an active internet connection. None of these requirements are mutually exclusive. After ensuring that the printer is powered on, and connected to the same network as the computer and the internet connection is active, you need to type out chrome://devices on the chrome browser. This will show the printer as available devices. Hit the “Register” icon and follow the steps. There may be a confirmation sheet printed out.

Apple’s Air Print

Ensure that the HP Officejet Pro 8720 is connected to the wireless network, before searching for the printer over the wireless network from an Apple device. With the printer on and connected to the wireless network, the same network that the Apple device is connected to, by hitting the print command from any app on the Apple device, the hp officejet pro 8720 setup will show up and after confirming the print settings, printing can start.

HP Officejet Pro 8720 Troubleshooting


HP Officejet pro 8720 Troubleshooting


The HP Officejet pro 8720 troubleshooting comes with a fully detailed guide to using the printer, and there are several resources available on the HP website regarding the troubleshooting on the HP Officejet Pro 8720. The printer is extremely well put together and there are several areas where there can be user error leading to less than optimal results.

Printer Not Printing

There may not be any corresponding activity on the HP Officejet Pro 8720 even after giving the print command. This may be due to a lot of reasons. The steps to check out the issue are as follows –

  • Check if the HP Officejet Pro 8720 is powered on.
  • Check if the network is enabled and if the internet connection is stable and connected
  • Check for physical detachments of cables, and check if the wireless is switched on the printer.

Printer offline

The most common reason for the sometimes when the password is changed for the local network, the printer configuration is often overlooked. The following are the chronological steps to be taken to resolve the hp officejet pro 8720 offline problem. The error for the printer to appear as offline is identified on the computer, mobile or tablet in the printer notification area. The first step is to check if the hp officejet pro 8720 is powered on. Then on the touch sensitive LCD readout navigate to the wireless module and check if the printer is showing as connected to the wireless. If the hp 8720 printer is not connected, then you need to run the hp 8720 wireless setup wizard and go through the steps to connect the printer back on to the network. In the case of wired networking, ensure that the physical cable is not detached from the printer and also on the router end. If the hp officejet pro 8720 still shows as offline but the hardware end is perfectly connected, remove the printer from the printer setting and reinstall the printer with the drivers.

Printer not connected

After the print command has been issued the HP Officejet Pro 8720 may not commence printing and may be stopped at the spooling stage. The status can be seen from the print notifications on the computer from which the print command is given. The HP Officejet Pro 8720 is a non- portable design and normally when the printer is installed there is no occasion to actually move the printer at all. So over time there is a possibility that the printer may have been moved, thereby dislodging the cables. So check if the connecting cables are secure both at the printer end and at the router or the computer end. Restart the printer and check the LCD for connection status after reboot of the printer. If the wireless connection is showing as not connected, then run through the wireless setup process from the LCD screen, under the module wireless network.

OS Issues

Compliance issues and general non-compatibility are the major reasons for printer not working on a particular OS. The command areas of the software are Operating System dependent and they require full compatibility with the printer software in order to function seamlessly. Not all issues that may arise on the HP Officejet Pro 8720 setup are a result of continuity interruptions or hardware. HP Officejet Pro 8720 not being able to print could be a result of OS issues. The result of OS updates may make drivers incompatible unless the corresponding drivers have also been updated. OS issues manifest themselves when there is a non-updated software scenario.

Paper Jam

The usual suspects for a hp officejet pro 8720 paper jam are multiple sheets of paper getting drawn into the carriageway. However paper jam can also occur due to a host of other reasons such as improper guide alignment and so on. Usually the problem occurs when the stock of paper is not sieved before loading on to the palette.

When the hp officejet pro 8720 encounters a paper jam, switch off the printer. Remove the paper output tray and see if there are remnants of paper from the jam in the output area. Then slide out the input tray and check for jam in the input derailleurs.

By flipping the hp officejet pro 8720 setup on the right side, you can examine the bottom of the hardware where the paper loops through and the jammed paper can be removed slowly and carefully from this area. Now care should be taken that the paper is removed slowly and not in a stop and go manner. When there is a paper jam the hp officejet pro 8720 alerts the user with an error message on the touch sensitive LCD screen.

Prints a blank page

The main reason when a blank page is printed is usually because the printer has been kept idle for a noticeable length of time. When the printer is not used regularly and is kept standing for a period of time, there is a chance for the ink to solidify at the print heads, and this would lead to printing of blank pages.

When the print command is given the hp officejet pro 8720 will execute the command and the printer will go into all the motion of printing, but the solidified ink at the print head will prevent the printer from depositing the ink on the paper and the resultant would be a blank sheet.

When there is a blank sheet printing problem, from the LCD screen on the printer, go into maintenance and initiate print head cleaning and alignment. This will use up a sheet of paper and will do an auto cleaning of the print heads and so would clear up the issues.

Network Issue

Network issues can be hardware related or protocol related. Hardware related network issues involve physical detachment of cables in case of wired printing. The most common issue is protocol related network issue where the HP Officejet Pro 8720 setup drops protocol for a host of reasons. Sometimes, changes in the router configurations can lead to network errors that may manifest in the actual print. There may be a denial of print service or the output may be sub optimal. Most network issues are solved by simply uninstalling the printer and reinstalling the software preferably with the latest software download. Sometimes lack of installation of updates may trigger the reason for network issues.

HP Officejet Pro 8720 printer Features

HP Officejet Pro 8720 setup is an extremely capable Cloud Print ready All in One Printer that is ideally suited for the small office setup called the SoHo setup and for independent usage as well. The Automatic Document Feeder has a capacity of 50 sheets makes it a capable printer for Small Office requirements and the printer comes equipped with a 250 sheet input tray. The printer features extremely efficient and economical four independent ink cartridges for efficient dispensation of ink. The 50 sheet auto document feeder (ADF) that makes easy work out of scanning multiple sheets.

Pros and Cons of the HP Officejet Pro 8720 printer


  • 3 inch bright LCD screen for full control
  • 250 sheet completely enclosed Paper tray.
  • Wireless printing that conforms to all major wireless protocols.
  • Google Cloud Print and Apple Air Print ready.
  • Automatic Document Feeder with a capacity of 50 sheets.
  • Excellent Duplex printing
  • 50 page Automatic Document Feeder makes scanning of multipage documents easy.
  • Realistic photo quality images.


  • Cannot handle very high volume printing as this is a targeted for small and medium office printing.
  • Large footprint and is a heavy printer. Therefore it is not portable.
  • Medium sized printer, cannot be used for compact storage requirements.


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