HP Officejet Pro 6968 Setup

The HP Officejet Pro 6968 setup. The Officejet Pro printer incorporates the latest in technology and has extremely precise moving parts. Therefore, the factory packing for the printer is extremely secure and tamper and fool proof. The printer comes shrouded in easy to disassemble plastic wrap and is in 3 layers. There is the outer packaging which keeps the printer secure between two foam barriers and then there is the printer wrapping. The cartridges are kept separately along with the power cords and care should be taken to remove the packing material kept inside to secure the print head before installing the cartridges.

HP Officejet pro 6968 wireless setup setting.

  • The HP Officejet Pro 6968 wireless setup that features connectivity options for all major wireless standards.
  • On the LCD screen, set up wireless printing module.
  • Turn the wireless printing to on. From the computer or tablet/mobile device, connect to the wireless that the printer is broadcasting.
  • Once that is done, running the setup process from the supplied software, or from the HP AIO App on mobile devices will make the hp printer ready for wireless printing.

HP E-Print

HP E-Print which is a proprietary standard developed by HP for its printers, and the setup file that comes along with the printer contains the steps for setting up the e-Print facility. Setting up the HP Officejet Pro 6968 setup sets an email address for the HP server. With the email ID from the server, the printer will be assigned to that ID automatically. When the printer is registered on the network, opening the HP e-Print app will display the printer if it is on the same network. Using the app all functions of the hp officejet pro 6968 can be accessed such as scanning, copying and printing. HP E-Print on mobile devices are extremely easy to use and virtually require little to no setup. The HP AIO App is available across all major App Stores.

Google Cloud Print

HP Officejet Pro 6968 is a Google Cloud Print ready. For Google Cloud Print to be functionally set up, all you need is a computer with chrome, Chromebook, windows XP or later, Mac OS 10.1 or later. You have to have a gmail account. The HP Officejet Pro 6968 setup should be powered on and connected to the same network as the computer with an active internet connection. None of these requirements are mutually exclusive. After ensuring that the printer is powered on, and connected to the same network as the computer and the internet connection is active, you need to type out chrome://devices on the chrome browser. This will show the printer as available devices. Hit the “Register” icon and follow the steps. There may be a confirmation sheet printed out.

Apple’s Air Print

HP Officejet Pro 6968 is fully compatible with Apple Air Print. Apple’s proprietary AirPrint technology, the HP Officejet Pro 6968 should be powered on and from the touch sensitive LCD screen. Ensure that the printer is connected to the internet. From the Apple mobile device, tablet select the file that you want to print and hit share. In the options listed, select Print and the HP Officejet Pro 6968 setup should be shown on the list of available printers. Select the printer and you can adjust the settings on the screen. These are the steps to print on the HP Officejet Pro 6968 over Apple AirPrint.

HP Officejet Pro 6968 Troubleshooting


Troubleshooting on the HP Officejet Pro 6968


The HP Officejet Pro 6968 troubleshooting has gone through several iterations and has reached a point of fine engineering combined with disarming ease of use. This does not mean that the printer will be completely devoid of issues, as there is always human error and mechanical compatibility errors. This would require troubleshooting hp printer from standards sets of proper mandated steps to quickly and painlessly arrive at the issue and sort it immediately.

Printer Not Printing

HP Officejet Pro 6968 printer not printing issue. After giving the print command there may not be any corresponding activity on the HP Officejet Pro 6968. This may be due to a multitude of reasons. The steps to check out the issue are as follows –

  • Ensure that the HP Officejet Pro 6968 is powered on.
  • Ensure that the printer is connected to the wireless network and there is an active stable internet connection.
  • Check if there are any updates to the printer software. From the computer, visiting the HP’s landing page you can check for updates to the printer software. Usually, if the latest updates are not installed, the Printer may not print.

Printer offline

HP Officejet Pro 6968 printer offline error. The most common reason for Printer being offline is the change in the local wireless password. When the password is changed for the local network, the printer configuration is often overlooked. The following are the chronological steps to be taken to resolve the printer offline error. The error will show only in the computer at the point of selection of the printer, the printer will be shown as offline. The first step is to check if the HP Officejet Pro 6968 setup is powered on. Then on the touch sensitive LCD readout navigate to the wireless module and check if the printer is showing as connected to the wireless. If the printer is not connected, then you need to run the wireless connectivity wizard and go through the steps to connect the printer back on to the network. In the case of wired networking, ensure that the physical cable is not detached from the printer and also on the router end. If the printer still shows as offline but the hardware end is perfectly connected, remove the printer from the printer setting and reinstall the printer with the drivers.

Printer not connected

HP Officejet Pro 6968 printer not connected error. After issuing the print command the printer may not be executing the print order and may be stopped at the spooling stage. From the computer The HP Officejet Pro 6968 is a compact well contained printer and normally when the printer is installed there is no occasion to actually move the printer at all. So over time there is a possibility that the printer may have been moved, thereby dislodging the cables. So check if the connecting cables are secure both at the printer end and at the router or the computer end. Restart the printer and check the LCD for connection status after reboot of the printer. If the wireless connection is showing as not connected, then run through the wireless setup process from the LCD screen, under the module wireless network.

OS Issues

Usually when a new branch of OS is released with a significant change, the old printer drivers that are registered on the operating system may not work in compliance with the updated OS and this would result in the printer not responding. Not all issues that may arise on the HP Officejet Pro 6968 are a result of continuity interruptions or hardware. HP Officejet Pro 6968 not being able to print could be a result of OS issues. The result of OS updates may make drivers incompatible unless the corresponding drivers have also been updated. OS issues manifest themselves when there is a non-updated software scenario.

Paper Jam

Paper jam in the HP Officejet Pro 6968. When there is a paper jam, the printer will display an error message. The paper jam error will be reflected in the computer notification are as well. Paper jams usually occur due to resident moisture or dust on the sheaves of papers, or if the guides are not set properly. The paper guides should be not too tight and not too loose. The paper draw is affected even if the guides are too tight.

When the HP Officejet Pro 6968 encounters a paper jam, switch off the printer. Remove the paper output tray and see if there are remnants of paper from the jam in the output area. Then slide out the input tray and check for jam in the input derailleurs. By flipping the HP Officejet Pro 6968 on the right side, you can examine the bottom of the hardware where the paper loops through and the jammed paper can be removed slowly and carefully from this area. Now care should be taken that the paper is removed slowly and not in a stop and go manner.

When there is a paper jam the HP Officejet Pro 6968 alerts the user with an error message on the touch sensitive LCD screen. After switching the printer back on ensure that the error message has gone.

Prints a blank page

HP Officejet Pro 6968 prints blank pages. The common cause of printing of blank pages is if the printer has been sitting idle for a long time. When the printer has not been in use for a long time there is ink residue on the print head that can get dry. When the print head gets clogged, there is no chance for print output to happen, and the result is a blank page print. When there is no error prompt and there is a blank print, then navigate to the print head cleaning module under maintenance and run the cleaning software that is built into the printer. The Printer will use up a sheet of paper to print the test results. If the heads are clean and the printer is still printing blank pages, it could be that there was a software update or the drivers are corrupt. Reinstalling the printer after checking for updates will solve the problem.

Network Issue

If there is a network issue that will affect connectivity and the printer won’t be able to carry out print commands. The notification on the computer or the mobile device will display the printer as offline. The best way to solve a network issue is to reinstall the wireless connectivity services using the mobile device or the computer.

HP Officejet Pro 6968 printer Features

HP Officejet Pro 6968 is a wireless Cloud Print compatible All in One Printer that Is ideally suited for the small office setup called the SoHo setup and for independent usage as well. The printer features independent ink cartridges for efficient dispensation of ink, and has a document feeder. The HP Officejet Pro 6968 is capable of full scanning and copying services and comes equipped with a 60 sheet output tray and a 225 sheet completely enclosed input tray. It also has a 35 sheet auto document feeder (ADF) that makes easy work out of scanning multiple sheets.

Pros and Cons of the HP Officejet Pro 6968 printer


  • Touch sensitive LCD screen
  • Enclosed Paper tray.
  • Wireless printing extremely easy to install.
  • Google Cloud Print and Apple AirPrint compatible printer.
  • Duplex printing
  • Automatic Document Feeder upto 35 sheets.
  • Lifelike borderless photo printing, with realistic photo quality images.


  • Not intended for high volume printing as this is intended for small office and home office usage.
  • Medium sized printer and may not be suitable for very cramped compact storage.
  • Maximum scan size is international A4, so cannot handle legal size scan operations.


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