HP OfficeJet G85

How to Identify and Fix Common Problems ?

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If your printer won`t print, a print job has stopped unexpectedly, or you received a “carriage jam” error, your printer carriage is likely jammed. These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam.
Unplug the power cable from the back of the product. Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet. Plug the power cable into the back of the product. Try the print job again to see if this step resolved the issue.
If your printer won`t print, a print job has stopped unexpectedly, or you received a “carriage jam” error, your printer carriage is likely jammed. These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam.
Why the Printer Cartridge won`t Move. A paper jam is usually the reason why an HP printer cartridge gets stuck on the right side. Pushing the paper excessively into the printer, on the other hand, is the most common cause of a paper jam. You should only push the paper until the first resistance.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
Just above the circuit board on most printer cartridges, you`ll find a small button. You`ve seen these tiny buttons before on cell phones, phone chargers, etc. This is your reset button, and the only way to get in there is either with a paper clip or the tip of a pen (which will leave a tiny ink smudge on the button).
Unplug the printer from the wall socket, use a lint flint-free and try and wipe clean the carriage path / paper path thoroughly inside the printer. There might be very small debris or dust particles which might be causing slight issues for the free carriage movement.
There are a number of reasons why ink is not flowing through the cartridge, despite there being plenty of ink in the cartridge. The most common cause for this is infrequent usage. If your printer is not used on a regular basis, at least once a week, the cartridge can dry up and then become clogged as a result.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

I just bought an officejet 3830 2 weeks ago. Now it won't print at all! Says inkjet jam. It's not! I've done all the fixes as per hp's website now what?
ANSWER : Take it back and exchange it under warranty.

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HP OfficeJet G85

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HP OfficeJet G85