HP OfficeJet 4110

How to Identify and Fix Common Problems ?

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Check the fax connection

Check for phone line connection issues that might cause fax receiving to fail. Confirm the fax cords are in the correct ports: The phone line should be connected to the 1-LINE port and the answering machine, if used, should be connected to the 2-EXT port on the back of the printer.

Try reconnecting the cable (RJ11 phone cable) between the Fax machine and the ATA. This cable should use the ATA`s LINE1 port and make sure it is connected to the Line (not Telephone) jack/port on the Fax Machine. Sometimes a bad cable can cause this problem so changing to a new RJ11 phone cable might help.
Insert the stack of paper into the product, and then gently push the paper guides snugly against the paper. Make sure that the paper is fully inserted into the product. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time.
What Does a Fax “No Answer” Alert Mean? In layman`s language, it means that the receiving fax machine may not be available, or the connection between the two machines has failed. In some cases, your fax machine may not have received a signal from the other fax machine, hence the “no answer” error.
Most printers are able to automatically receive and print the fax. If the printer is out of ink or paper, it will hold the fax in memory and attempt to print the fax at a later time. Some fax machines can receive a fax and forward a copy of it to an email. Typically this feature is found on corporate level devices.
Senders can easily troubleshoot the issue by calling the number directly and verifying that they can hear a fax tone. If no fax tone is heard, reach out to the recipient and request them to provide an alternative non-restricted fax number. If a fax tone is heard, it is possible that there is call forwarding in place.
You can send a test fax to the HP Fax Test Service at 1-888-HPFaxme (1-888-473-2963). This free service sends a return fax within 5 to 7 minutes when fax is working properly.
Fax documents securely over the internet with Mobile Fax from the HP Smart app. A traditional fax machine or phone line is not required. Note: Mobile Fax does not support receiving faxes, and it cannot send faxes to Voice over Internet Protocol (VoIP) phone numbers.
The fact your computer connects to the machine via WiFi is what makes it wireless. You will still need to plug your machine into a phone jack if you want to fax via a WiFi printer. Wirelessly faxing from a printer is only possible without a phoneline connection if you connect via a cellular network.
Turn off your printer and disconnect the power cables. Remove all the paper from the printer. Clear the rollers using a cloth and bottled water. Reconnect the power cables and turn on your printer.
Before you can receive faxes, you need a dedicated fax number or a temporary one. Once you have this, you`ll be able to use a fax service to send and receive faxes.
One of the most popular ways is via email (such as Gmail, Yahoo Mail or Outlook). You can also receive fax on your Android or iOS mobile phone through a dedicated fax app, as well as your computer or laptop through different applications such as Slack or a web browser.
Fax documents securely over the internet with Mobile Fax from the HP Smart app. A traditional fax machine or phone line is not required. Note: Mobile Fax does not support receiving faxes, and it cannot send faxes to Voice over Internet Protocol (VoIP) phone numbers.
Fax issues where you can send, but not receive is typically an issue with the phone line or incorrect setup. If received faxes seem to be going through, but isn`t printing and there is no error message, refer to Faxes are received but not printing out (Fax Preview) to confirm that the Fax Preview feature isn`t enabled.
Fax issues where you can send, but not receive is typically an issue with the phone line or incorrect setup. If received faxes seem to be going through, but isn`t printing and there is no error message, refer to Faxes are received but not printing out (Fax Preview) to confirm that the Fax Preview feature isn`t enabled.

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