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How to Identify and Fix Common Problems ?

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Dust, paper fiber, and other debris might accumulate on the pick rollers and cause paper feed issues. To help prevent paper feed issues, clean the rollers inside the ADF. Open the ADF cover. Lightly dampen a clean, lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.
When you use the automatic document feeder (ADF) to copy, scan, or fax, the error message `The original has jammed or the document feeder (ADF) is dirty. To remove the original, open the ADF cover. To clean the ADF, see the user guide` displays on the product control panel.
Open the control panel and search for “Scanners and cameras”, then click Vied dcanners and cameras. Select the listed device and press Scan Profiles. Edit the listed profiles and ensure its Source is set to Feeder rather than Flatbed. Conirm the changes and check if you may see any difference.
Dust, paper fiber, and other debris might accumulate on the pick rollers and cause paper feed issues. To help prevent paper feed issues, clean the rollers inside the printer and in the duplexer (if equipped). If the other steps in this document fail to resolve the issue, then reset the printer.
An ADF (Automatic Document Feeder) is a great feature to have when used properly. It gives you the ability to feed several pages into a multifunction printer, scanner or copier, allowing you print print, copy or scan multiple pages at once without having to manually insert each piece of paper.
Locate the scanning strip insidethe ADF duplex background unit slot. Use a clean, lint-free clothslightly moistened with warm water or spray the glass cleaner on aclean, lint-free cloth. note: Do not spray the glass cleaner directlyto the scanning strips.
HP has determined that 99% of all lines and streaks on copies made by feeding the original documents through the ADF are caused by debris on the ADF glass. Debris can include dust, paper or toner dust, residue from sticky note adhesive, correction fluid or tape, ink, fingerprints, and more.
Open the control panel and search for “Scanners and cameras”, then click Vied dcanners and cameras. Select the listed device and press Scan Profiles. Edit the listed profiles and ensure its Source is set to Feeder rather than Flatbed. Conirm the changes and check if you may see any difference.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Open the control panel and search for “Scanners and cameras”, then click Vied dcanners and cameras. Select the listed device and press Scan Profiles. Edit the listed profiles and ensure its Source is set to Feeder rather than Flatbed. Conirm the changes and check if you may see any difference.
A very common, extremely frustrating issue when it comes to copiers is the ongoing occurrence of getting lines on your copies or scans! If you are experiencing black lines on your copies when using the automatic feeder on your copy machine chances are your machine has a dirty slit glass.

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