HP CopyJet M

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Paper Is Jammed inside Printer
  1. Turn off printer and unplug it.
  2. Open scanning unit / cover. Important. …
  3. Check if jammed paper is under print head holder. …
  4. Hold jammed paper firmly in both hands. …
  5. Slowly pull out paper, so as not to tear it. …
  6. Make sure all jammed paper is removed. …
  7. Close scanning unit / cover.
If your printer won`t print, a print job has stopped unexpectedly, or you received a “carriage jam” error, your printer carriage is likely jammed. These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam.
Clear jammed paper from the fuser area
  1. Turn off the printer, and then unplug the power cord from the electrical outlet. …
  2. Lift the scanner assembly, and then lift the toner cartridge access door. …
  3. Lift to open the fuser dummy cover. …
  4. Use both hands to remove any jammed paper from the fuser area.
Clear paper from the main input tray
  1. Lift the dust cover.
  2. Remove any loose paper from the input tray.
  3. Use both hands to remove any visible jammed paper from the input tray.
  4. Load paper into the input tray.
  5. Press in the sides of the dust cover slightly, and then lower the dust cover. caution: …
  6. Try to print again.
Input trays
  1. Pull any visible jammed media out of the priority input tray.
  2. Open tray 1 and pull any visible jammed media out of the device.
  3. If no media is visible, open the print-cartridge door, remove the print cartridge, and then carefully pull the media up and out of the device.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

Read Full Q/A … :

HP CopyJet M

hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

Read Full Q/A … :

HP CopyJet M

HP 4250n error 13.05.00 Phantom Jam
ANSWER : Pull and reset the fuser. Make sure both sides are back into their position.

Read Full Q/A … :

HP CopyJet M

HP laser jet 3015 "Upgrade Error Call HP Support"
ANSWER : rgtr

Read Full Q/A … :

HP CopyJet M

HP PSC 2410 Carriage Jam
ANSWER : Hi All,

Read Full Q/A … :

HP CopyJet M

Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

Read Full Q/A … :

HP CopyJet M

Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

Read Full Q/A … :

HP CopyJet M

I just bought an officejet 3830 2 weeks ago. Now it won't print at all! Says inkjet jam. It's not! I've done all the fixes as per hp's website now what?
ANSWER : Take it back and exchange it under warranty.

Read Full Q/A … :

HP CopyJet M