How to Identify and Fix Common Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
Remove any loose paper or obstructions found. Make sure that the carriage can move freely across the width of the printer. Firmly push the carriage to the left side of the printer, and then push it to the right side.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. Turn off the printer, and then disconnect the power cord.
Common causes of paper jams include: Damaged rollers. Inserting paper that is incompatible with the printer. Loading the paper incorrectly.
If your paper jams are happening randomly and you can`t identify the cause, it could be that your printer rollers are dirty. Over time, dust and debris can build up on the rollers and cause the rollers to grab onto paper unevenly, which can lead to paper jams.
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
Contrary to its name, there is nothing supernatural or spooky about a ghost jam. Instead, ghost jamming refers to an issue whereby the copier reports a paper jam even though there is no paper being physically jammed within the copier. Such an occurrence is also known as a fake jam or a false jam.
Remove all printer paper from the tray and then reload it
If paper is stuck at the entrance to the printer, slowly and gently pull it out one sheet at a time, starting in the middle of the stack. Once you remove any large sheets, inspect the machine to make sure you haven`t left behind any small bits of paper.
Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.
These duplex printing is not working problems can be fixed by reinstalling applications, resetting settings and preferences. Sometimes some OS files, as well as drivers, can get out of date and trigger issues with performance or program procedures.