How to Identify and Fix Common Problems ?
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Most printers with a touchscreen display or menu: Open the Wireless Summary or Network Settings menu to find the IP address. Printers without a touchscreen display or menu: Print an Information page or Wireless Network report using the button press combination for your printer. The IP address is on the printout.
Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
To aid in your search, a list of the username and passwords for HP printers has been provided below. When in doubt, just use “admin” as both your username and your password.
You need to enable File and Printer Sharing on your network printer server. If this feature is not enabled, there is no way for the computer to access the printers. To allow your computer (and other computers) to connect and print, you need to turn on this feature. Was this article helpful?
Make sure your router is on and connected to the internet. If you have another device on the same router, make sure it can connect to the internet. If the router is not connected to the internet, contact your network service provider. Check the printer connection to the router.
Select the Start button, then select Settings > Devices > Printers & scanners. Under Add printers & scanners, select Add a printer or scanner. Choose the printer you want, and then select Add Device. If you don`t see the printer you want, select The printer that I want isn`t listed.
Click on “Wi-Fi network” in the taskbar. Select the network you`re connected to. Click on “Properties.” Scroll down to the bottom of the window — your IP will be shown next to “IPv4 address.”
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