HP DesignJet 30

How to Identify and Fix Common Problems ?

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Under Hardware and Sound, click Printer. Right-click your product, and then select Printing Preferences. From the Printing Preferences menu, select Paper/Quality. From the Paper Source drop-down menu, select Tray 2.
1. Causes of Multiple Sheet Feed. Multiple pages being fed through the printer overlapping or in a stack occurs when the media fails to separate correctly in the tray. Common causes are issues with the print media, incorrectly adjusted paper trays and worn or contaminated feed or separator rollers.
Tray 2 holds up to 250 sheets of 75 g/m2 paper.
Tip: To set multiple print areas, hold down the Ctrl key and click the areas you want to print. Each print area prints on its own page. On the Page Layout tab, in the Page Setup group, click Print Area, and then click Set Print Area.
Print multiple pages on a sheet

Click File > Print. Under Settings, click One page per sheet, and then choose Multiple pages per sheet in the list. Click Print.

Partial prints are a common issue with printers and there are several main reasons it can occur: Problem with the print spooler (on Windows PCs) Overload of the GPU on later model Macs. Dodgy USB cord.
To specify a tray within MS Word the user must: Click File and then Print. In the Print Dialogue click Page Setup. In the Page Setup window click on the Paper tab.
The tray settings determine how the printer manages the paper trays.
Generally when the printer tells you to print to tray 1 it means the job being sent to the printer is asking for a paper size and/or type that the printer does not think it has in any tray. Check you paper size and type settings for trays 2 and 3 and then check what each job is asking.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

HP LJ 4350 – Tray 2 not lifting, no motors turn.
ANSWER : I can’t believe, pieces of paper was under the registration flap, now my 4250N is working.

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HP DesignJet 30

HP LJ 1150 Printing multiple pages on one sheet?
ANSWER : Hey friends.

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HP DesignJet 30

Optional 250 Sheet Feeder Tray (Q5931A – Tray 3) Constantly "Jams"
ANSWER : You don’t say if the paper moves at all. That’s key in determining the cause. If it’s not moving, then try swapping the rollers with tray 2. If it is moving out of the tray, then that would indicate there is some obstruction it is hitting on its way out of the tray. Hard to troubleshoot remotely when one doesn’t have specific details since we can’t see what is occurring.

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HP DesignJet 30

Printer stops pulling paper from tray 2 after a few sheets
ANSWER : Sticking pickup roller solenoid. Pretty easy fix. You need to remove the right side covers. The back one just slides off, but the top holds the front one. I usually just take the 2 right side screws off and gently lift the top enough to pop off the side panel. Open the metal door on the formatter assy. Then release the tab in the middle. There’s also a tab at the front of the panel. When putting it back on, make sure you engage the rocker switch and the metal rod before pushing it into place. When you get it open, you’ll see the solenoid at the bottom front. There’s 1 screw holding it in place. Remove it and take the top plate and spring off. Be careful not to lose the spring. Then scrape off the gooey crap on top and clean off the plate as well. I put a piece of thin sticky backed felt in place of the remnants of the disintegrating sponge that HP uses. You can find it at the hardware store used for the bottom of chair legs.

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HP DesignJet 30

HP laserjet 3100 multiple page feed fixed!
ANSWER : Can you tell me what kit you are referring to because I have the exact problem with my 3100 printer?

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HP DesignJet 30

HP 2200 – blinking attention light and tray 2
ANSWER : Nice day. (QUALITY IS OUR CULTURE)

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HP DesignJet 30

Tray 1 (upper tray) paper feed problem
ANSWER : There is no way of adjusting the distance of lift. Could be that the pickup roller is worn enough that it will pick up a sheet that is higher, but not one that is lower down. You can look at the end of the roller that first makes contact and see if it is worn smooth.

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HP DesignJet 30

Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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HP DesignJet 30