HP DesignJet 90

How to Identify and Fix Common Problems ?

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Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again.
Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer. False paper jams can also occur.
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
Low Quality and Improper Storage of Ink and Toner Cartridges. Low-quality cartridges or improperly stored cartridges can cause paper jams. For example, too much toner or ink can be released onto the paper, or the toner or ink can clump together in the cartridge.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again.
An E1 or E2 error indicates that the paper size setting does not match the paper size that is loaded.
Paper Jams

This is a common laser printer problem. Primary causes include grime, dust, worn rollers, or incorrect paper weight. The most basic way to prevent paper jams is simply through regular cleaning of your printer. Also, replace parts as needed.

Common causes include dust and grime, worn rollers, or inappropriately weighted paper. Prevent paper jams by regularly cleaning your printer and replacing parts as needed. Check the weight of paper that your printer is rated for as well. The printed product is faded.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

HP Laserjet 2200, Tray 2 Pickup Problem, Gears Clicking
ANSWER : Definitely not a solenoid problem. I’ve worked on tens of thousands of printers and never replaced a single solenoid. You probably knocked something loose when you installed the pickup roller. Maybe something to do with the gear on the end of the pickup roller shaft. You’ll need to take the gear assembly off to be able to see it.

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HP DesignJet 90

Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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HP DesignJet 90

HP Laser Jet 4250 13.01.00 Jam in Tray 2
ANSWER : did you check if there’s multiple feeding while pulling papers

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HP DesignJet 90

HP Laserjet 4100 Error (13.1)
ANSWER : I am pretty late to the party for this discussion but I am incredibly thankful to the person that posted this “fix” that I can barely imagine it. My 4100 had developed the dreaded paper jam described above and I had no idea what was causing it. I replaced a number of rollers only to have the same problem re-occur with no solution in sight.

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HP DesignJet 90

Optional 250 Sheet Feeder Tray (Q5931A – Tray 3) Constantly "Jams"
ANSWER : You don’t say if the paper moves at all. That’s key in determining the cause. If it’s not moving, then try swapping the rollers with tray 2. If it is moving out of the tray, then that would indicate there is some obstruction it is hitting on its way out of the tray. Hard to troubleshoot remotely when one doesn’t have specific details since we can’t see what is occurring.

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HP DesignJet 90

HP LJ 4350 – Tray 2 not lifting, no motors turn.
ANSWER : I can’t believe, pieces of paper was under the registration flap, now my 4250N is working.

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HP DesignJet 90

HP 2200 – blinking attention light and tray 2
ANSWER : Nice day. (QUALITY IS OUR CULTURE)

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HP DesignJet 90

Laserjet M603DN tray 2 not lifting
ANSWER : I had a similar issue with a M602, though it’s the previous generation machine they are close in design. This one kept saying tray 2 lifting but there was not a sound of the motor even trying. My first thoughts were replace the lift motor then DC controller but it was replacing the formatter that fixed it after other parts made no difference.

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HP DesignJet 90