HP DeskJet 1100

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. Turn off the printer, and then disconnect the power cord.
Improperly Loading Paper into the Device

Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.

Make sure you don`t overload the tray. A good way to stop the printer becoming jammed, is to fan the paper before you put it in the tray as this will shake out any dust and reduce static, which are two major causes of paper jams. Another way to avoid a printer paper jam is to keep your machine clean.
Overfilling the paper tray is frequently causes paper jams. Many printers have sliding mechanisms that allow different types and sizes of paper to be fed into the printer. If the slider is not correctly positioned, it can cause a paper jam. Use standard office paper.
If your printer won`t print, a print job has stopped unexpectedly, or you received a “carriage jam” error, your printer carriage is likely jammed. These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam.
The following are the top reasons why paper jams occur:

unsupported paper/media is used. incorrect paper settings in the tray and/or the print driver. paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray. humidity and/or paper condition and storage.

A paper feed issue can occur for several reasons, such as dusty or contaminated paper rollers, the condition of the paper in the tray, or even issues with the software. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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HP DeskJet 1100

My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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HP DeskJet 1100

HP LaserJet 1200 Early Feeding Causes Paper Jam
ANSWER : Seriously, dmzcompute, you are awesome! And this is just what the internet does so well: a specific fix for an esoteric problem, thus keeping a 15 year old machine alive another day. Thank you!

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HP DeskJet 1100

Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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HP DeskJet 1100

HP LaserJet 4200 paper jam fix
ANSWER : Yes, thank you! You did a thorough post! If your still hacking away at HP’printers you will know that unfortunately HP kept using that type of solenoid with the “Sticky Mess” on all of their new Equipment. I use this method almost everyday (without removing the actual solenoid). I’ve replaced so many I got carried away and now, I sell a solenoid repair kit! It’s for those people that like convenience. I provide a professional supply of perfect material with sticky back tape pre-cut to exact dimensions! All in a little kit. I have install videos, (I don’t charge for that I believe in the Do-it -Yourself approach.) Sorry for the sales pitch… but here is my link.

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HP DeskJet 1100

Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

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HP DeskJet 1100

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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HP DeskJet 1100

HP Officejet Pro 8500 Wireless with fake paper jam
ANSWER : HP Officejet is by far one of the frustrating piece of equipment I have ever owned. I bought it as unused in the package, at that point no warranty left. less than 6 months and 500 pages the white cog gear wheel broke. Luckily with instructions in this site I manage to glue it back together. Then I bought new ink – problems started as they were not original HP 30$ per cartridge. Ordered originals (here in China), took over one week to get them. Then found out that printhead needed to be replaced => more than 100$ spent. Still constant problems: If my wife kids print, I need to be stand-by as you never know what happens. Really an Office level equipment. After cleaning one paper jam I broke the encoder tape, took me another 4 hours to get it fixed. Then broke the cog gear again and got it displaced. Another 4 hours. Only reason I am not throwing this s***t out of window is that there are still ink left. Luckily this drinks them like a horse, for sure I will no more buy new ink. I will get a new laser instead, and not from HP. About cog wheel fixing: make sure that the white wheel is positioned correctly so that the small torx in shaft goes into the slit in the white wheel. When fitting the black cover back, make sure that the white washers on both sides fit into to slits of the black cover. Good luck.

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HP DeskJet 1100