HP CopyJet Color

How to Identify and Fix Common Problems ?

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If one or more toner cartridges are installed incorrectly, this may result in a 54.2 carousel rotation error. This error is typically accompanied by a loud grinding noise. NOTE: The carousel is the rotating part under the top cover to which all four print cartridges attach.
It sounds like the printer is holding a print job in memory since it is showing ” Printing Document” now on the display. Print Jobs are Stuck in the Print Queue. Disconnect any cables from the printer, except the power cable. This will rule out a software issue causing this message on the display.
Recommended action. Turn the printer off, wait 15 seconds and turn the printer back on (using the power switch located on the back of the printer). The error code should not appear again.
Right-click the printer that you want to use, and then click Printing preferences. Make your choices, and then click OK. Under option Print color select color , then the OK button. Now the printer is set to print in color.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
This will turn your printer to its original default settings. Now jump to the file you want to print and click the “Print” option. Move your cursor and click on “Properties” and then the “Color” option. Here, choose the option “Print in Grayscale” by just hitting on its checkbox.
Your printer display or status monitor may read “Fatal Error”. This simply means a problem has occurred requiring action to clear.
The message is informing the end user that the network printer is in a non-critical error state, such as: low toner, secondary paper tray empty, low paper, etc. The end user can expect the print job succeed when being presented the message.
HP Printer Color Laser Jet Pro MFP M477fnw 60-02 error. A 60.2 error is a tray lift error for tray 2. This can be caused by an issue with tray 2 lift mechanism, a broken tray 2 or something jammed that is preventing the tray from lifting properly.
The flag located right of the pick-up roller has a fixed position. If the flag becomes stuck or broken, it will produce a 60.02 tray lift error or a “LOAD PAPER” message. If this flag is broken or if the sensor has failed, the RM2-6368 paper feed guide will need to be replaced.
On the device control panel, press Menu/Enter. Use the < or the > button to select Service, and then press Menu/Enter. Use the < or the > button to select Restore defaults, and then press Menu/Enter. The device automatically restarts.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

HP Color Laserjet 3800 problem when printing color
ANSWER : Do a cold reset

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HP CopyJet Color

HP CM2320fxi MFP random color stripes
ANSWER : Had this problem with an HP Color LaserJet 3700dn unit not too long ago. In fact, it was not only doing the random multicolored stripes/bands across the page thing, it was also doing a repetitive palm print-like smudge of black toner on every page. I didn’t want to give up on this printer because on the few occasions in which it printed perfectly, the image quality was stunning and the colors were very impressive.

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HP CopyJet Color

Reset HP Color Laserjet 4700 transfer kit
ANSWER : How about the situation when resistor does not reset the transfer belt count and even new transfer belt out of the box is not doing it. Do you have any idea how to solve this problem? I did reset transfer belts and fusing units on several HL 4700 printers with no problem but also I came across few which were not possible to reset even with oryginal parts.

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HP CopyJet Color

HP Color Laserjet blank pages – only jetdirect page
ANSWER : What about the engine test? To do that, drop down the front tray. Feel around on the left side at the top and you’ll feel a little plastic dongle. If you lift up on that it will initiate an engine test page. That will be a page containing lines of each color.

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HP CopyJet Color

HP Color Laserjet 500 series M551n Error 98.00.0C
ANSWER : I just ran into one of these on a 4 year old m551. Failed to complete startup at the end of disk check. Followed the above link for troubleshooting.

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HP CopyJet Color

HELP! HP Color Laserjet 5500dn (formatter prob??)
ANSWER : Italiano:

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HP CopyJet Color

HP LaserJet 500 Color MFP M575 Scanner Calibration
ANSWER : 0512 is service code for m575

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HP CopyJet Color

My 2550n Color LaserJet does not want to print in color
ANSWER : That model had issues with the carousel solenoid sticking. That might explain why it works after you let it sit for 10 minutes. The solenoid gets hotter with use which causes the deteriorated foam on it to become sticky and hold down the release plate instead of letting it go. This allows the carousel to spin when it is supposed to stop for each color. The solenoid is located on the right side of the printer. If you open the lid, it is just behind the opening at the top right. You need to remove the top of the printer and scrape off the goo on top of the solenoid body. I put a piece of thin sticky backed felt to replace it. Other people use electrical tape.

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HP CopyJet Color