HP DesignJet 8000

How to Identify and Fix Common Problems ?

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Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. Turn off the printer, and then disconnect the power cord.
Open the access door, move the carriage if necessary, and then remove any jammed paper. On some Laserjet printers, you might need to remove the toner cartridge and/or imaging drum to access the paper jam. If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper.
Improperly Loading Paper into the Device

Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.

If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
Make sure you don`t overload the tray. A good way to stop the printer becoming jammed, is to fan the paper before you put it in the tray as this will shake out any dust and reduce static, which are two major causes of paper jams. Another way to avoid a printer paper jam is to keep your machine clean.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
During a print job, the ink cartridge carriage stalls in the printer, and a Carriage Jam or E3 error displays on the printer control panel. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.
The following are the top reasons why paper jams occur:

unsupported paper/media is used. incorrect paper settings in the tray and/or the print driver. paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray. humidity and/or paper condition and storage.

Common locations of paper jams in laser printer include paper input and output trays, the fuser, the toner cartridge, and any other place that paper comes into contact with a roller.
Unlike inkjet printers, laser print heads don`t get clogged with dried ink. However, dust and bits of debris can accumulate on a laser print-head lens, causing many of the same print-quality issues as a clogged print head on an inkjet printer, including blurred or faint text and images.
Lift the document feeder input tray to access to the document feeder output tray, and then remove any jammed paper from the output area. To avoid tearing any whole sheets of paper, pull the paper with both hands. Open the scanner lid. If there is paper jammed behind the white plastic backing, gently pull it out.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.
Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

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HP DesignJet 8000

hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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HP DesignJet 8000

HP Laser Jet 4250 13.01.00 Jam in Tray 2
ANSWER : did you check if there’s multiple feeding while pulling papers

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HP DesignJet 8000

HP Laser Printer error 13 – paper jam
ANSWER : Nice day. (QUALITY IS OUR CULTURE) Baihui Technology Co.,Ltd. is one of the grey hair in Guangzhou China. Our core competencies is Fuser Assembly for HP brand, Our niche market is USA. With us your money in safe your business in safe. Hope fully to be your honest dealer and trustworthy supplier in China. E-mail: [email protected]

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HP DesignJet 8000

HP laser jet 3015 "Upgrade Error Call HP Support"
ANSWER : rgtr

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HP DesignJet 8000

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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HP DesignJet 8000

Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

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HP DesignJet 8000

HP LaserJet 1020 paper jam on output/exit
ANSWER : Good afternoon, I have a Laserjet 1020 with the same problem, when the paper comes out, it remains a last centimeter in the last needle and the orange LED flashes.You can confirm that this is the pressure roller that presses on the fuser? MAYBE IT’S TOO HARD TO TURN?

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HP DesignJet 8000