Unknown Printer

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again.
Dust, dirt, or debris: Not cleaning the HP Printer can also result in a paper jam error. So, if you find that no paper is stuck but a paper jam error showing, you must check for the dirt or dust on the device.
Improperly Loading Paper into the Device

Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.

Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
A paper jam is when paper or other printed material gets stuck or lodged in a printer and cannot eject.
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
Turn the printer off then back on. If the issue persists, turn the printer off, unplug the power cord and then wait at least three minutes before plugging the power cord back in and turning the printer back on. If the issue persists, ensure the product is running the latest firmware available from HP.com.
Use isopropyl alcohol or ethanol according to the manufacturer`s safety guidelines, as applicable. Wipe the roller with a lint-free cloth dipped in isopropyl alcohol or ethanol. After cleaning the roller, make sure that no lint or other material remains on the roller.
Water Based vs Oil Based Inks – The Cleaning Process

Water based inks are simple: wipe off the excess ink with wiping canvas or with some newsprint, then just rinse with water. You may use a mild soap and lukewarm water. Dry thoroughly. If you are using oil based inks, first wipe off the ink with some paper or old rag.

If the [ ] indicator is blinking, a paper jam occurs inside the printer. Follow the procedures in this section to remove the jammed paper. Use caution to avoid cutting your hands.
a misprint or misspelling in a text.
your pickup roller is dirty and the printer can`t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.
your pickup roller is dirty and the printer can`t grab a piece of paper. it will say paper jam when it does this. get a drop of dishsoap and clean the pickup roller of your printer with this. scrape at it with your fingernail to get the roller clean and wipe it off with a damp washcloth.
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
One sensor is located in the printer carriage. A second sensor—the Auto Sense sensor—is located in the back of the printer near the paper `clean out` area. Each sensor performs a specific set of media detection functions.
Restart devices

If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.

Remove the toner cartridge and gently wipe to remove any dust or toner underneath with a dry cloth. If you notice excess toner inside the print device, it may be possible to remove it using a vacuum that is specifically designed to capture fine dust particles like toner powder. These vacuums can be costly, however.
We recommend Ink rollers be replaced approximately every 30,000 impressions. Keep a couple on hand so you don`t run out of ink – shipping is the same if you buy one or five.
Streaking, smudging, black lines, and double images are all symptoms of a bad fuser. When you notice these printing defects and experience problems, such as paper jams or wrinkles, this is a good sign to replace the fuser kit.
In terms of tips for cleaning paint rollers, first scrape the unused paint back into the tin with a putty knife and roll it on a rag to remove excess. Disassemble the roller, rinse with warm water, add detergent and work it into a lather to remove the rest of the paint.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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HP 4250n error 13.05.00 Phantom Jam
ANSWER : Pull and reset the fuser. Make sure both sides are back into their position.

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HP laser jet 3015 "Upgrade Error Call HP Support"
ANSWER : rgtr

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HP PSC 2410 Carriage Jam
ANSWER : Hi All,

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Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

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Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

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I just bought an officejet 3830 2 weeks ago. Now it won't print at all! Says inkjet jam. It's not! I've done all the fixes as per hp's website now what?
ANSWER : Take it back and exchange it under warranty.

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