HP CopyJet M

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Improperly Loading Paper into the Device

Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.

Step one: Perform a power reset

With the product turned on, disconnect the power cord from the rear of the product. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet.

During a print job, the ink cartridge carriage stalls in the printer, and a Carriage Jam or E3 error displays on the printer control panel. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.
Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer. False paper jams can also occur.
A paper jam is when paper or other printed material gets stuck or lodged in a printer and cannot eject.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

What repair needs to be done for a "50 needs repair" message on an HP Laserjet IIIP?
ANSWER : I don’t know what you mean by good toner cartridges. They haven’t been built in about 10 years, so if they are new OEMs in the box, they are guaranteed to fail. The 50 error on that printer is mostly a burned out fuser lamp. This site was sold, so as you can see, there are no more kits available.

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HP CopyJet M

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

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HP CopyJet M

hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

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HP CopyJet M

HP PSC 2410 Carriage Jam
ANSWER : Hi All,

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HP CopyJet M

I just bought an officejet 3830 2 weeks ago. Now it won't print at all! Says inkjet jam. It's not! I've done all the fixes as per hp's website now what?
ANSWER : Take it back and exchange it under warranty.

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HP CopyJet M

evenly spaced horizontal lines on hp laserjet III printout
ANSWER : The lines would be a toner cartridge problem. Which paper tray? The MF tray or the optional paper cassette?

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HP CopyJet M

HP laser jet 3015 "Upgrade Error Call HP Support"
ANSWER : rgtr

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HP CopyJet M

Keep getting a paper jam message. There is no jam.
ANSWER : You can quit wondering. Parts are unavailable. I’ve seen posts where people have 3D printed the parts or machined them out of metal.

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HP CopyJet M