How to Identify and Fix Common Problems ?
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If roll paper does not feed, cut the end straight across and uncurl it by rolling it backward, if necessary. Then reload the paper. If thick media does not feed, make sure you are loading it straight into the product, not at an angle. If paper jams when you print on both sides of the paper, try loading fewer sheets.
Select > Paper Setting > paper source > Print Adjustments > Paper Feed Adjust.
If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed rollers. Cleaning will wear out the paper feed rollers, so perform this only when necessary. Make sure that the power is turned on and remove any paper from the rear tray.
A paper feed issue can occur for several reasons, such as dusty or contaminated paper rollers, the condition of the paper in the tray, or even issues with the software. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report.
Paper Feed Rollers
Created with a blending technology developed based on our extensive experience, these materials offer both a high friction coefficient retaining characteristic and superb abrasion resistance. We also mass-produce belt-shaped samples, in addition to ordinary rolls.
Printer rollers are the tiny rubber wheels inside your printer that move sheets of paper through the printer. The roller that lifts the paper from the paper tray is called the paper uptake roller. The output rollers deliver the final printout.
There are different methods of paper feeding. With dot matrix printers, paper is often feed through pins on a wheel that grab and slowly move paper through the printer. With inkjet and other page printers, paper is fed through the printer with rollers that grab and move the paper through the printer.
Adjust the paper guides in the tray to match the size of the paper. Remove the paper, smooth it out, then reload it. If the paper misfeeds, do not use that paper. Remove the moist paper, then replace it with new, dry paper.
Depending on the setting, printed copies are fed as follows: Side 1 is the surface of the paper printed during one-sided printing, or the surface of the first print during duplex printing. Side 2 is the surface of the paper printed on the back side of Side 1 during duplex printing.
Place the paper in your copiers paper tray, so the wording “Copy this side first” is facing up. Only fill the paper up to the fill line which is located on the inner side of the tray. Adjust the tray`s guide back towards the paper. Don`t push the guide too far and buckle the paper.
Use isopropyl alcohol or ethanol according to the manufacturer`s safety guidelines, as applicable. Wipe the roller with a lint-free cloth dipped in isopropyl alcohol or ethanol. After cleaning the roller, make sure that no lint or other material remains on the roller.
This is often caused by the fact the pick-up roller is worn out. The layer of rubber around this plastic part overtime gets too smooth, preventing paper from feeding properly into the printer. This fix is not really hard, will take no more than half an hour and costs around 10,- (Euro or Dollar).