How to Identify and Fix Common Problems ?
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Pressing the catches on both side of the duplex unit, remove the unit. Remove the jammed paper from the rear of the printer. Without pressing the catches on its sides, push the duplex unit all the way in until it clicks into place.
Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. Turn off the printer, and then disconnect the power cord.
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
One of the most common causes of paper jams is that the paper has simply not been loaded correctly into the printer paper feed. With this in mind, remove any paper from the tray in order to check for any jams. If you do see some paper jammed, pull each sheet out of the printer slowly until the printer is clear again.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
Step one: Perform a power reset
With the product turned on, disconnect the power cord from the rear of the product. Unplug the power cord from the wall outlet. Wait at least 15 seconds. Plug the power cord back into the wall outlet.
Printing on both sides of paper is called duplex printing. Most printers offer the option of automatically printing on both sides of a sheet of paper (automatic duplex printing). Other printers provide instructions so that you can manually reinsert pages to print the second side (manual duplex printing).
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
HP printers not printing double-sided or duplex is a very common issue which could be due to several reasons, such as misconfigured printer settings, failed print jobs in queue, outdated drivers or a random glitch.
When you set up a duplex printing job, the settings might carry over to the next print job. Additionally, some HP printers come with duplex printing set as the default. To change back to one-sided printing, turn off the duplex setting in the print window.
Is duplex printing the same as double-sided? Both duplex printing and double-sided printing end up with the same result – a piece of paper with information printed on both sides. Double-sided printing is the outcome, whereas duplex printing is the technology that creates this outcome.
The first step you should take when you think you have a clogged printer printhead is to run the automatic cleaning cycle on your printer. You may want to do this two or three times to see if it clears the clog. The automated cleaning cycle forces extra ink through the print heads to loosen any clogs or blockages.
Usually a quick paper setting adjustment will clear up a ghosting issue right away. Run a cleaning – Most printers have a cleaning function built into the machine. Run this a couple of times to attempt to clear up the printing issue. Inspect the drum – Sometimes excess toner powder can stick to the drum.
During a print job, the printer stops feeding pages, and a Paper Jam error message displays on the printer control panel. This indicates that paper might be jammed inside the printer. note: Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper.
This message appears when paper is jammed in the duplex tray.
The Duplex Unit is located at the rear of the printer. Pull the Duplex Unit out of the printer. Remove any jammed paper from the Duplex Unit.
The following are the top reasons why paper jams occur:
unsupported paper/media is used. incorrect paper settings in the tray and/or the print driver. paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray. humidity and/or paper condition and storage.
The Duplex Unit is located at the rear of the printer. Pull the Duplex Unit out of the printer. Remove any jammed paper from the Duplex Unit.
The following are the top reasons why paper jams occur:
unsupported paper/media is used. incorrect paper settings in the tray and/or the print driver. paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray. humidity and/or paper condition and storage.
The Duplex Unit is located at the rear of the printer. Pull the Duplex Unit out of the printer. Remove any jammed paper from the Duplex Unit.