How to Identify and Fix Common Problems ?
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Check the options on the property tabs to make sure that the appropriate color options are selected. If there is a checkmark in the box by Print in Grayscale, click in the box to remove the checkmark, and then click OK. Try printing again.
Go to Control panel – Devices and printers. Right-click on envy 5660 and select Printing preferences. Go to the layout / paper quality tab and look for the “Print in grayscale” / “Grayscale” or “Black & White” printing option. Make sure that option is unchecked, save the setting and then try printing again.
Clean the printheads: Sometimes the issue why you are unable to print in color is because our printheads are clogged with ink. Clean the printheads and then print a document to check if color printing works. Some printers also have in-built programs that can clean themselves so remember to check for that.
Kindly go to Start > Settings > Update and Security > Troubleshoot > Printer > select Run Troubleshooter. You may also check the print settings to ensure that the option for black and white/grayscale is not selected.
HP ENVY 6055e All-in-One printer
Print up to 10 pages per minute (ppm) in black and white and 7 ppm in color at default settings, plus copy, scan documents, and more from the convenience of the HP Smart app.
There`s a trick to printing in color: You must select the color printer in the print menu AND make sure the document is set to print in color under “Printer Properties.” (Most of the time, the color printers default to “color” as the output).
Reasons why your HP printer has ink but won`t print
This may seem obvious, but it sometimes happens: first make sure your paper tray has paper in it. Misalignment, clogged printheads, faulty data communication or insufficient ink levels can also be sources of the problem.
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.
First of all, open the Print preferences and go to the Paper/Quality tab (for HP printers). Make sure that the Color option is selected here instead of Black & White. If the Color option is missing, click the Advanced. In the Advanced Options window, set Off for Print in Grayscale under the Document Options section.
Reasons why your HP printer has ink but won`t print
This may seem obvious, but it sometimes happens: first make sure your paper tray has paper in it. Misalignment, clogged printheads, faulty data communication or insufficient ink levels can also be sources of the problem.
Turn off Grayscale on HP Printer
Grayscale printing on HP Printers can be disabled by unchecking the `Print in grayscale` option in the `Advanced Print` dialog box, followed by clicking on `Advanced` then `Output,` then `Color` and making sure the GrayscaleComposite Gray option is not selected.