HP OfficeJet G85
How to Identify and Fix Common Problems ?
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An HP ink system error can also be caused by low or empty ink or toner cartridges. If you spot an “Ink System Failure” message before discovering the error, then replace the ink or toner cartridge to resolve the problem.
Restart devices
If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.
Most printers will stop working when they`re out of paper, ink or toner, or if the unit detects an issue with the ink or toner cartridge. When this occurs, you might receive an error message or notice blinking green or amber lights on your printer.
Check the USB cable for damage and recommended length, and then restart your printer and computer. Turn off the printer and the computer. Disconnect the USB cable from the computer and printer, and then inspect the cable. If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.
Make sure that both ends of the USB cable are correctly inserted into the computer and the printer. Try disconnecting and reconnecting the USB cable at both ends. Disconnect the printer and the computer and reconnect them. Try another USB port if available.
Place the printer near the Wi-Fi router. Open the Setup, Network, or Wireless settings menu, and then select Wireless Setup Wizard. Select the name of your network, and then enter the password to complete the connection.
Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
Among the more common technical issues that may bring down a printer are disconnected cables, malfunctioning routers, and low ink levels. Moreover, software problems such as interrupted connections or incorrect settings in your system`s drivers can also cause your printer to show up as offline.
RESET THE PRINTER
Switch the printer on and unplug the cable completely, both the USB connection on the device and the plug to the power socket. Wait for at least a minute. c. Reconnect the cable and plug it to the power source.
It`s not uncommon for USB ports to stop working properly; swap to a different port and change USB cables to troubleshoot. You can also use Device Manager in Windows to scan for new hardware or uninstall and reinstall the USB controller; on a Mac, you can reset the SMC.
Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. On the taskbar, select the Search icon, type Printers in the search bar, and then select Printers & scanners from the search results to open the Printers & scanners system setting.
For a printer connected to the computer via USB, the Port should be set to USB Virtual Printer Port (such as USB001, USB002). For a printer connected to the computer via Parallel, the Port should be set to LPT1 (or LPT2, LPT3 if you have more than one Parallel interface port on your computer).
Press the f2 key to open the HP PC Hardware Diagnostics UEFI menu. Insert the USB flash drive that contains the BIOS update into an available USB port on the computer. If prompted, select your language. Click Firmware Management or BIOS Management.
Way 2: Use HP BIOS key to boot from USB
Turn on or restart your computer, then press the BIOS key (here is F10) repeatedly until you see the BIOS Setup screen. Step 2. Use the arrow keys to move from Main to Boot and then select USB drive as the first boot option.
If your printer has a USB Type-B port, you can connect a wireless printer with a USB cable.
Why isn`t my printer connecting to my computer? The causes are various. It`s likely that your USB cable is damaged or your printer`s not detected by your computer. Maybe there`s something wrong with your printer driver.
You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system.
Run Diagnose & Fix
Open the HP Smart app, and then open Diagnose & Fix. Windows: Click the Diagnose & Fix icon in the bottom left corner. macOS: Click your printer, click Printers in the top menu bar, and then click Diagnose & Fix.
The Print Spooler is software built into the Windows operating system that temporarily stores print jobs in the computer`s memory until the printer is ready to print them. In some circumstances you may need to stop and/or restart the service.
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
The reset key is a single use key and once used cannot be used again. All EPSON printers have inbuilt counters that count up the number of pages a printer produces, the number of head cleans executed and various other attributes. Once a critical level is reached the printer will enter its service mode.
Just like computers, printers have volatile memory (RAM) that is removed when you turn the printer off. Volatile memory requires power to store the information. Deleting volatile memory is easy: Simply shut down or unplug your printer for a minute or so.
It`s a message from the web server that something went wrong. In some cases it could be a mistake you made, but often, it`s the site`s fault. Each type of error has an HTTP error code dedicated to it.
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