How to Identify and Fix Common Problems ?
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Recommended action. Turn the printer off, wait 15 seconds and turn the printer back on (using the power switch located on the back of the printer). The error code should not appear again.
Open HP Smart app, click your printer, click Printers in the top menu bar, and then click Diagnose & Fix. Follow the instructions if any issues are found. If you still can`t print, remove and re-add the printer.
This error code can appear for a few reason such as cable issues, firmware errors or hardware faults. You can try the reset processes as stated at the top of the page, then if the error code still displays update the firmware, also try using different printer cables.
A supply memory error happens when the metal contacts / chip on an HP toner cartridge doesn`t correctly connect with the corresponding contacts inside the printer. The printer cannot detect the toner cartridge and displays the `Supply Memory Error` message on the printer display panel.
Make sure your Wi-Fi network and printer setup meet connection requirements. Restart the printer and the computer or mobile device to clear possible error conditions. Make sure the printer is not connected to a computer with a USB cable.
Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
Many computer connectivity issues are caused by something as simple as a loose cable. Make sure all of the cables connecting your computer to your printer are fully in place and completely fastened at both ends. If your printer is not turning on, the power cord could also be an issue.
Some of the most common printer problems that most of us have experienced include paper jamming, slow printing, uneven printing, and wrong colour output. If you use your printer frequently, we know how annoying it can be to have persisting problems with the printer.
Do this by unplugging the power cord from the wireless router then wait at least 10 seconds before plugging it back in again. You should see a light engage on the router. The next thing you`ll need to do is press the wireless button on your HP printer to turn the wireless capability off and then on again.
Try restarting or troubleshooting
Sometimes the simplest way to fix your wireless printer problem is to restart your computer, your printer, and your router. This is often the quickest and easiest fix. When everything is back online, often the problem is gone!
The Print Spooler is software built into the Windows operating system that temporarily stores print jobs in the computer`s memory until the printer is ready to print them. In some circumstances you may need to stop and/or restart the service.
An E1 or E2 error indicates that the paper size setting does not match the paper size that is loaded.
Possible causes for this error include: Swing arms are not engaged. Lift motor or clutch failure. Dirty or defective encoder disk/sensor.