HP CopyJet Color
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RE: HP 960c printer. I have new cartridges and the test page prints out full color. When printing a color document the page prints in black & white. Why not color? The print page is on color not black & white.
How to Identify and Fix Common Problems ?
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Check the print job settings: From the application you are printing from, click File > Print, and then click Options, Printer Setup, or Preferences, or open the Paper Type/Quality or Media & Quality menu. Make sure the color, paper type, paper size, and quality settings are correct for your print job.
Click the Properties button. The Properties dialog box opens. Check the options on the property tabs to make sure that the appropriate color options are selected. If there is a checkmark in the box by Print in Grayscale, click in the box to remove the checkmark, and then click OK.
If your printouts have incorrect colors, try these solutions: Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
First, check your printer settings on the file or picture your trying to print. If your page is setup to print in “grayscale” it will only print in black and white. Change the setting to “default” so it will print in color. If your settings look good from the start, the cartridge may just need to be primed.
From the File menu, select the Print option. Select the printer from the Printer menu. Expand the drop-down list, and then select Color Options.
Kindly go to Start > Settings > Update and Security > Troubleshoot > Printer > select Run Troubleshooter. You may also check the print settings to ensure that the option for black and white/grayscale is not selected.
RGB colors that are output as CMYK colors are pulled to the nearest CMYK equivalent which is always darker. The reason why the printer output doesn`t match the screen is because light can`t be printed.
When designing for a printed format, the best color profile to use is CMYK, which uses the base colors of Cyan, Magenta, Yellow, and Key (or Black). These colors are usually expressed as percentages of each base color, for example a deep plum color would be expressed like this: C=74 M=89 Y=27 K=13.
A common cause of faded, faint printouts from your inkjet printer is dried ink particles causing a blockage in your printer. The printheads on an ink cartridge can be become blocked if the printer is not used for a period of time, so it is recommended to print a few pages each month to maintain the print quality.
Why is your printer printing pink? Your printer may be printing pink as the other ink cartridges have run out. Common printer-to-page technology processes colour in four parts; cyan, magenta, yellow and black (CMYK), or toner. The ink cartridges in your inkjet or colour laser printer are split up into four colours.
Prints that appear more green are commonly caused by an absence of magenta ink/toner being put to paper by your printer. In addition to your prints looking “greener” you may also notice yellow and blue areas appear almost neon due to the the magenta not being able to give them more realistic tones.
It is most likely that your image is yellow where you were expecting it to be red and you may also notice that blue parts of the image appear turquoise instead. Both of these effects are caused by a lack of magenta ink/toner on your prints. Magenta is added to both cyan and yellow to create these common colours.
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