HP DeskJet 712C

How to Identify and Fix Common Problems ?

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Connect the printer with the Wireless Setup Wizard (printers with a touchscreen)
  1. Place the printer near the Wi-Fi router.
  2. Open the Setup, Network, or Wireless settings menu, and then select Wireless Setup Wizard.
  3. Select the name of your network, and then enter the password to complete the connection. Note:
Restart devices

If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.

Make sure the printer is near the Wi-Fi router, paper is loaded in the main tray, and that it is turned on. On your Windows computer, open Printers & Scanners and delete the printer. Open the HP Smart app, and sign in. If you do not have HP Smart, download it from 123.hp.com or your app store, and create an HP account.
You will receive a prompt telling you to touch the checkmark on your printer display; if your printer does not have a touch screen, press the Information button on the printer. HP Smart will confirm when the printer is connected to the wireless network.
To set up a printer for the first time, remove the printer from the box, connect the power cord, add printer to HP Smart, load paper, install the ink cartridges, and then align the printer. Note: If you are looking for the printer software, go to 123.hp.com.
Install the ink cartridges and complete setup

Install the HP ink cartridges that came with your printer. Lower the output tray, and then open the ink cartridge access door. Remove the ink cartridge from its packaging. Hold the cartridge by its sides, and then remove the protective tape.

Restart devices

If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.

Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. On the taskbar, select the Search icon, type Printers in the search bar, and then select Printers & scanners from the search results to open the Printers & scanners system setting.
Restart devices

If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.

Make sure the printer is near the Wi-Fi router, paper is loaded in the main tray, and that it is turned on. On your Windows computer, open Printers & Scanners and delete the printer. Open the HP Smart app, and sign in. If you do not have HP Smart, download it from 123.hp.com or your app store, and create an HP account.
Make sure your Wi-Fi network and printer setup meet connection requirements. Restart the printer and the computer or mobile device to clear possible error conditions. Make sure the printer is not connected to a computer with a USB cable.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

HP DESKJET 1280 ERROR
ANSWER : Help please! Printer power and paper lights continue to flash,- even after : encoder strip cleaned, carriage rod lubed, carriage is not stuck, rollers cleaned, no paper jambed . I know this is a variation on an existing theme, but could anyone help solve the issue.Many thanksKen

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HP DeskJet 712C

HP DeskJet 722C Paper Feed Problem
ANSWER : Detach the force string from the holding nothing back one and expel all paper from it.

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HP DeskJet 712C

HP DeskJet 950C Leaking Ink
ANSWER : Thanks for the “loose, white rectangular piece” comment in my 990cse. I found this same white piece of rubber today jamming up the cleaning station carriage assembly and was wondering where it came from!

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HP DeskJet 712C

HP Deskjet 1120C
ANSWER : I have just experienced a similar problem after cleaning out the ink build up without removing the outer case. The two lights are flashing and the ink cartridges end up on the far left after jumping back and fore a few times.

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HP DeskJet 712C

HP DeskJet 1220C Prints only Pink & Black
ANSWER : hi everyone. i have an hp ink advantage 5525 all-in-one. changed all cartridges as they were empty and when i tried to print i got blank pages. i gave a print order a couple times to find out what was going on and found out that yellow and magenta inks worked but not cyan and black. removed cartridges, clean and all many times and nothing happened. then i tried this youtu.be/f57jOGj-G5s and the print quality of magenta and yellow improved significantly but still no black or cyan at all. i can’t do the running water thing because the print head is not detachable. any suggestions?

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HP DeskJet 712C

HP Deskjet 5150
ANSWER : Ok I have the same problem, Kemal. HOW DO YOU DISASSEMBLE the printer carriage and the Ink Service Station from that??

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HP DeskJet 712C

hp deskjet 3420- system error
ANSWER : Hi I am having problem in printing from java file , I followed all your steps but C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3 after this I am getting no files in this folder ,please help me as I am struggling to get print from java since a week

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HP DeskJet 712C

HP deskjet 460 Waste ink tank full
ANSWER : I worked fixing printers for 5 years for Verizon and some of the older printers were notorious for the waste receptacle filling and overflowing with ink. My solution was good old warm water. Remove the waste container and scoop out as much as you can with a small screwdriver, wiping the discard on a paper towel, then just run warm water from the faucet into the container till all the residue is removed. This is just water soluble ink folks, if you want to test it, scoop out a glob and dissolve it in warm water, its easy as pie. I never once bought a new ink discard reservoir. I just cleaned out my mobile 460 printer reservoir by the same method. There are no electrical connections its just all plastic.

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HP DeskJet 712C