HP DeskJet 690C

How to Identify and Fix Common Problems ?

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Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.
Reasons why your HP printer has ink but won`t print

This may seem obvious, but it sometimes happens: first make sure your paper tray has paper in it. Misalignment, clogged printheads, faulty data communication or insufficient ink levels can also be sources of the problem.

Faulty power cords and connections are an uncommon but possible cause of a printer not turning on. Before suspecting a cord failure, ensure that there is power to the wall outlet and there are no conditions preventing the printer from turning on. Testing by substitution can confirm if a cord connection is the problem.
Turn the printer off then back on. If the issue persists, turn the printer off, unplug the power cord and then wait at least three minutes before plugging the power cord back in and turning the printer back on. If the issue persists, ensure the product is running the latest firmware available from HP.com.
To be specific, you should make sure that your printer has sufficient paper, ink or toner and without paper jam. If the printer cartridge`s status is faulty, you should replace it with a new one. After carrying out these operations, check if the HP printer can print properly. If not, try other methods immediately.
Even if your cartridge is full and ready for action, it may have become slightly dislodged and no longer in full electrical contact with the printer. The easiest way to rectify this potential problem is to simply remove and reinstall the cartridges.
Incorrectly installed ink cartridges or low ink levels can result in poor print quality or errors. Check ink levels. From the printer control panel: Look for an ink drop, a cartridge icon, or an Ink Levels menu.
Turning the power ON/OFF while the print monitor screen is displayed may cause the printer driver to go off-line and make printing impossible. In this case, open the [Printers / Printers and Faxes / Devices and Printers] folder on the computer and check if your printer driver is shown as off-line.
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
Most printers will stop working when they`re out of paper, ink or toner, or if the unit detects an issue with the ink or toner cartridge. When this occurs, you might receive an error message or notice blinking green or amber lights on your printer.
More often than not, the reason that a computer freezes is due to a crashed program. Fortunately, Windows 10 allows you to easily shut down programs in the Task Manager. Access Task Manager by pressing Ctrl+Alt+Delete. It will show you what apps and background processes are running.
Choose a method to open Windows Recovery Environment. Restart your computer, and then immediately press the f11 key repeatedly. Click Start . Press and hold the shift key, click Power, and then select Restart while holding the shift key.
Turn the printer off then back on. If the issue persists, turn the printer off, unplug the power cord and then wait at least three minutes before plugging the power cord back in and turning the printer back on.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.
If your PC or the LCD screen on your printer is telling you that your ink cartridges are full but no ink is passing through to the paper, then it`s most likely that you are dealing with a clogged printhead. Blurry documents and images that appear faded are also signs that it`s time to remove the excess ink.

Relevant Questions and Answers :

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