How to Identify and Fix Common Problems ?
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Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.
Reasons why your HP printer has ink but won`t print
This may seem obvious, but it sometimes happens: first make sure your paper tray has paper in it. Misalignment, clogged printheads, faulty data communication or insufficient ink levels can also be sources of the problem.
Restart devices
If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.
Among the more common technical issues that may bring down a printer are disconnected cables, malfunctioning routers, and low ink levels. Moreover, software problems such as interrupted connections or incorrect settings in your system`s drivers can also cause your printer to show up as offline.
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Check Printer Power, Cables, and Paper Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
Why isn`t my printer connecting to my computer? The causes are various. It`s likely that your USB cable is damaged or your printer`s not detected by your computer. Maybe there`s something wrong with your printer driver.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
A Printer Failure. There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP. error message displays on the printer control panel, and the printer does not print.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.