How to Identify and Fix Common Problems ?
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Place the printer near the Wi-Fi router. Open the Setup, Network, or Wireless settings menu, and then select Wireless Setup Wizard. Select the name of your network, and then enter the password to complete the connection.
Add a printer using Wi-Fi Direct: On your printer, make sure Wi-Fi Direct is turned on. On your mobile device, tap All printers > Add printer, and then tap HP Print Service or HP Inc. Tap Directly to the Printer, select the name of your printer with DIRECT in the name, and then tap OK.
Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer. Plug the cable into your printer and your computer`s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.
In Windows, search for and open Add a printer or scanner . Click Add a printer or scanner, and then wait for Windows to locate available printers. If your printer is found, click it, and then click Add device to complete the driver installation. If your printer is not found, continue with these steps.
Connecting using a network key or PIN
If your printer doesn`t have WPS, you`ll probably have to enter a `network key` – a series of numbers and letters – into the printer using the function buttons and screen on the printer in order to establish the connection between your printer and router.
Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
In the Devices and Printers window click on Add a printer. Choose “Add a local printer or network printer with manual settings”, then click Next. Select Create a new port and choose Standard TCP/IP Port, then click Next. Under Hostname or IP address: Type in the IP address of the printer you intend to connect to.
Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. On the taskbar, select the Search icon, type Printers in the search bar, and then select Printers & scanners from the search results to open the Printers & scanners system setting.
Restart the printer and the computer or mobile device to clear possible error conditions. Restore Wi-Fi setup mode. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
Restart devices
If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.
In the Devices and Printers window click on Add a printer. Choose “Add a local printer or network printer with manual settings”, then click Next. Select Create a new port and choose Standard TCP/IP Port, then click Next. Under Hostname or IP address: Type in the IP address of the printer you intend to connect to.
Restart devices
If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.