How to Identify and Fix Common Problems ?
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A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Turn off the printer, and then unplug the power cord from the electrical outlet. Remove any paper from the input tray. Open the rear access door, and then clean the paper feed rollers with a lint-free cloth lightly moistened with filtered water. Wait 10 minutes for the rollers to dry.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
Improperly Loading Paper into the Device
Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.
The guides in the paper tray are there to make sure the stack of paper is exactly where the printer was designed to grab from. If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed.
Disconnect the USB cable from the rear of the printer if you have a USB connection to the computer. Open the cartridge access door. Locate the cartridge access area at the front of the printer. Gently remove any jammed paper and bits of torn paper from the cartridge access area.
Static can form if the paper is too dry; if the paper is too moist, it can stick together and cause paper jams. For paper already in your printer, remove it when you are not using the printer, and place it in an area with a constant temperature and humidity level.
Dirty printer rollers. If your paper jams are happening randomly and you can`t identify the cause, it could be that your printer rollers are dirty. Over time, dust and debris can build up on the rollers and cause the rollers to grab onto paper unevenly, which can lead to paper jams.
Overfilling the paper tray is frequently causes paper jams. Many printers have sliding mechanisms that allow different types and sizes of paper to be fed into the printer. If the slider is not correctly positioned, it can cause a paper jam. Use standard office paper.
Paper pushed too far into the input tray when it is loaded, might feed into the printer incorrectly, causing the paper to tear. Paper stacks loaded into the input tray with too many or too few sheets of paper, might feed into the printer incorrectly, causing the paper to tear.