HP CopyJet Color

How to Identify and Fix Common Problems ?

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Check inside the printer for any debris that might be causing paper jams. Turn off the printer, and then unplug the power cord from the electrical outlet. Remove any paper from the input tray. Open the rear access door, and then clean the paper feed rollers with a lint-free cloth lightly moistened with filtered water.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
Loading paper that is stuck together, frayed, curled or bent can cause a jam. Overloading the paper tray, loading different thicknesses of paper in the tray or using paper that isn`t appropriate for your particular printer can all result in a jammed printer.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
A paper jam is when paper or other printed material gets stuck or lodged in a printer and cannot eject.
Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesn`t work, try turning the printer and your computer off, and then start it back up again. Try uninstalling and then reinstalling your printer driver.
Learn how to clear jams in the duplexer (duplex models only) on the HP Color LaserJet Pro M452, M454, and MFP M477, MFP M479, MFP M377. At the rear of the printer, open the rear door to access the duplexer. Gently pull out any jammed paper from the rollers in the rear door area.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

HP Color Laserjet 3800 problem when printing color
ANSWER : Do a cold reset

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HP CopyJet Color

HP Color LaserJet 4550 Streaking
ANSWER : hello,

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HP CopyJet Color

Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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HP CopyJet Color

HP Color Laserjet blank pages – only jetdirect page
ANSWER : What about the engine test? To do that, drop down the front tray. Feel around on the left side at the top and you’ll feel a little plastic dongle. If you lift up on that it will initiate an engine test page. That will be a page containing lines of each color.

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HP CopyJet Color

HP Officejet Pro 8500 Wireless with fake paper jam
ANSWER : HP Officejet is by far one of the frustrating piece of equipment I have ever owned. I bought it as unused in the package, at that point no warranty left. less than 6 months and 500 pages the white cog gear wheel broke. Luckily with instructions in this site I manage to glue it back together. Then I bought new ink – problems started as they were not original HP 30$ per cartridge. Ordered originals (here in China), took over one week to get them. Then found out that printhead needed to be replaced => more than 100$ spent. Still constant problems: If my wife kids print, I need to be stand-by as you never know what happens. Really an Office level equipment. After cleaning one paper jam I broke the encoder tape, took me another 4 hours to get it fixed. Then broke the cog gear again and got it displaced. Another 4 hours. Only reason I am not throwing this s***t out of window is that there are still ink left. Luckily this drinks them like a horse, for sure I will no more buy new ink. I will get a new laser instead, and not from HP. About cog wheel fixing: make sure that the white wheel is positioned correctly so that the small torx in shaft goes into the slit in the white wheel. When fitting the black cover back, make sure that the white washers on both sides fit into to slits of the black cover. Good luck.

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HP CopyJet Color

HELP! HP Color Laserjet 5500dn (formatter prob??)
ANSWER : Italiano:

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HP CopyJet Color

Reset HP Color Laserjet 4700 transfer kit
ANSWER : How about the situation when resistor does not reset the transfer belt count and even new transfer belt out of the box is not doing it. Do you have any idea how to solve this problem? I did reset transfer belts and fusing units on several HL 4700 printers with no problem but also I came across few which were not possible to reset even with oryginal parts.

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HP CopyJet Color

My 2550n Color LaserJet does not want to print in color
ANSWER : That model had issues with the carousel solenoid sticking. That might explain why it works after you let it sit for 10 minutes. The solenoid gets hotter with use which causes the deteriorated foam on it to become sticky and hold down the release plate instead of letting it go. This allows the carousel to spin when it is supposed to stop for each color. The solenoid is located on the right side of the printer. If you open the lid, it is just behind the opening at the top right. You need to remove the top of the printer and scrape off the goo on top of the solenoid body. I put a piece of thin sticky backed felt to replace it. Other people use electrical tape.

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HP CopyJet Color