How to Identify and Fix Common Problems ?
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Incompatible cartridge errors may appear when there is a communication breakdown between the printer and the chip on the cartridge. If your printer is turned on, disconnect the power cord from the printer. Keep the power plug unplugged for 60 seconds, reconnect the power cord to the wall, and turn on the printer.
You can resolve this problem by resetting your HP printer`s internal memory: Remove the new ink cartridge and reload the old ink cartridge back into the printer. Wait for about 10 minutes before you proceed to the next step. Remove the old ink cartridge and install the new ink cartridge again.
Disable the Cartridge Policy feature
In the Device Management pane, select the printers (or printer group) to configure. In the bottom navigation pane, select Config, and then select Supplies. In the Cartridge Policy section, select Off. Click Apply.
1. Can you use other ink cartridges in an HP printer? It will depend on what type of “other” ink cartridge you intend to use on your HP printer. If it`s a third-party or generic compatible/remanufactured ink cartridge of the same model number, then yes, it will work.
Yes, you can use a compatible or third-party brand of ink in your printer. Lower priced printer cartridges from third-party companies are available for almost every popular printer model and can save printer users thousands on printing costs every year.
In short, no! Printers need specific cartridges to work, which is why we have clear listings across the website for what ink works in any printer. You cannot just use any model/brand cartridge in a printer, even if they look the same.
Verify the ink cartridge(s) is inserted properly. Some cartridges snap in place, and if they are not inserted fully, the printer won`t print anything. If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position.
The ink cartridges may not have been installed using the correct procedure, or they may not be seated correctly.
Your printer may not recognize the new ink cartridge, or the ink counter may read it as empty. Many printers have a cartridge reset feature that forces the machine to recognize the cartridge as new.
For HP Laser printers, click the Paper tab, click the Original Size drop-down, and then make sure the paper size matches the type of paper loaded into the printer. Click the Output Size drop-down, select Same as Original Size, and then click OK.