How to Identify and Fix Common Problems ?
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Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.
Reasons why your HP printer has ink but won`t print
This may seem obvious, but it sometimes happens: first make sure your paper tray has paper in it. Misalignment, clogged printheads, faulty data communication or insufficient ink levels can also be sources of the problem.
Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
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Check Printer Power, Cables, and Paper Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
Open HP Smart app, click your printer, click Printers in the top menu bar, and then click Diagnose & Fix. Follow the instructions if any issues are found. If you still can`t print, remove and re-add the printer.
Empty ink or toner cartridges that need replacing. Ink or toner cartridges that have become dislodged from their proper place. The wrong paper size loaded in the input tray. Clogged printer head nozzles causing a build-up of blocked ink or toner.
If it does not turn on, reset the power module. With the power cord connected to the printer and a working wall outlet, turn on the printer. If the printer turns on, wait 2 hours, disconnect the power cable, and try using the printer with battery power only.
Restart your printer, router, and mobile device Restart all devices to clear network and hardware error states. Turn off the printer, and then turn it on again. Disconnect the power cable from the router, wait ten seconds, reconnect the cable, and then wait for the internet connection to complete.
Some of the most common printer problems that most of us have experienced include paper jamming, slow printing, uneven printing, and wrong colour output. If you use your printer frequently, we know how annoying it can be to have persisting problems with the printer.
Just above the circuit board on most printer cartridges, you`ll find a small button. You`ve seen these tiny buttons before on cell phones, phone chargers, etc. This is your reset button, and the only way to get in there is either with a paper clip or the tip of a pen (which will leave a tiny ink smudge on the button).
The reason may be quite simple – your cartridge is dry or clogged. Still, adding fresh ink may not resolve the situation. Try to wipe the cartridge with a lint-free cloth dampened with isopropyl alcohol. Please avoid touching the metal parts of these cartridges and the chip not to damage their electrical contacts.
Turn the printer off then back on. If the issue persists, turn the printer off, unplug the power cord and then wait at least three minutes before plugging the power cord back in and turning the printer back on. If the issue persists, ensure the product is running the latest firmware available from HP.com.
Make sure the printer is on and connected to your computer. Go to HP Software and Driver Downloads, and then enter your printer model. Select Firmware from the list of drivers, click Download next to the update, and then follow the instructions.
Select Start > Settings . Go to Devices > Printers & scanners > select a printer > Manage. Then select Set as default. If you don`t see the Set as default option, the Let Windows manage my default printer option may be selected.
Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.
Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.