How to Identify and Fix Common Problems ?
Our sources include academic articles, blog posts, and personal essays from experienced technical support :
Recommended action. Turn the printer off, wait 15 seconds and turn the printer back on (using the power switch located on the back of the printer). The error code should not appear again.
Turn off the product or disconnect the power cord from the product. Wait 30 seconds, and then turn on the product or reconnect the power cord to the product. Wait for the product to initialize. If the error persists, contact HP customer support.”
This error code can appear for a few reason such as cable issues, firmware errors or hardware faults. You can try the reset processes as stated at the top of the page, then if the error code still displays update the firmware, also try using different printer cables.
The error E8 means “The product has experienced a fatal error from which it cannot recover.” You can try to fix this issue by turning off the product or disconnect the power cord from the product. Wait 30 seconds, and then turn on the product or reconnect the power cord to the product.
An Er/02 error message indicates that the toner cartridge door is open or not closed completely. To resolve the error, open the toner cartridge door, and then close it completely.
smart service. 80, 81, and 82 errors are all associated with a defective network card. They are most prevalent in printers with 610 and 615 network cards which are white in color. Very often these errors will start out intermittently but within a short time the error becomes permanent.
An E9 error occurs when the printer detects that ink system maintenance is required. An Ink System Maintenance page prints containing instructions to open and close the printhead access door to resolve the error.
Most printers will stop working when they`re out of paper, ink or toner, or if the unit detects an issue with the ink or toner cartridge. When this occurs, you might receive an error message or notice blinking green or amber lights on your printer.
The 24 character error code is a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced. Hi, It means the hard drive has failed the quick test and needs to be replaced.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
You may see a “printer offline” error if your computer can`t communicate with your printer. This can be caused by loose cable connections or an outdated printer driver or operating system.
E8 is usually caused by overheating and can be resolved by turning off the power to both the interior and outside unit. Homeowners must turn off the air conditioner and unplug the circuit breaker. Then wait 3-5 minutes before turning it back on.
For error code E8 on a CI Induction Cooktop, turn the home circuit breaker to the unit off for 10 seconds then back on again. Retest the unit operation.
The default administrator or root password for all HP-provided Build Plans is: ChangeMe123! CAUTION: HP strongly recommends changing this password before deploying to any servers. See Set (encrypt) the administrator/root password for details.
Turn the printer off then back on. If the issue persists, turn the printer off, unplug the power cord and then wait at least three minutes before plugging the power cord back in and turning the printer back on. If the issue persists, ensure the product is running the latest firmware available from HP.com.
When a 99.09. 66 error is displayed on the control panel, it indicates one of the following: a hard disk drive or solid state memory drive is not installed. a hard disk drive or solid state memory drive is not connected properly.
A connection to the printer could not be made. The printer may be offline, malfunctioning, or busy. Verify the following items, and then resubmit your print job: Confirm that the printer is powered on and displays Ready.
Error 0x8 means “Not enough memory resources are available to process this command.” vague as well.
Content-Specific. If you receive an 8-12 error while watching a specific channel or show, it`s likely because that programming was available for a free preview. Receiving an 8-12 error means you no longer have access to that content. This error may show as 8-701 or 17-753 on Apple devices.
Cached files and storage on any application`s database can cause error codes. Users should clear cached files data from time to time to prevent such issues. This problem generally happens to Android users. Clearing the cached data can help fix error code 9.
An E0 error indicates an unusable cartridge. This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.
An E9 error occurs when a problem occurs during a printer firmware update. Set up the wireless setup again. For more information, go to Wireless Printer Setup. If the information page prints, the printer is back to normal state.
Run Diagnose & Fix
Open the HP Smart app, and then open Diagnose & Fix. Windows: Click the Diagnose & Fix icon in the bottom left corner. macOS: Click your printer, click Printers in the top menu bar, and then click Diagnose & Fix.