HP OfficeJet 7310
How to Identify and Fix Common Problems ?
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Why does my HP printer keep saying cartridge problem? Please check and wipe the cartridge contacts. The common cause of the cartridge problem message is the gold contacts found on an electronic chip on the body of the HP cartridge being cloaked with dirt or ink or even because of physical damage.
Press the button on the chip-reset tool for several seconds until the LED light on the device goes off. Then, unlock the reset tool from the cartridge. Use the resetter with other cartridges and install them back into the corresponding slots in your printer. Voila!
Clean the Cartridge Contacts: one of the most common reasons you might get a cartridge problem error when your cartridges are new and full is the contacts on the cartridge might be dirty or otherwise obscured from making good contact with the electronics in the printer head carriage.
Just above the circuit board on most printer cartridges, you`ll find a small button. You`ve seen these tiny buttons before on cell phones, phone chargers, etc. This is your reset button, and the only way to get in there is either with a paper clip or the tip of a pen (which will leave a tiny ink smudge on the button).
Get a flat something to use as a pry bar. I would suggest the back of a spoon handle, or a dull table knife. Insert the pry bar between the top of the cartridge and the underside of the carriage slot. Slide it forward and then gently lift the pry bar slightly, just enough to allow the cartridge to be pulled free.
Should you have a printer that`s not connected to the internet, you can go to “settings” on the printer menu and simply select the “disable cartridge protection” option available. Alternatively, if your printer has internet connectivity you can open up a browser on a PC or laptop and type in your printer`s IP address.
This error message is usually the result of a cartridge that is not firmly seated in its designated slot. To troubleshoot the problem, begin by completely removing the cartridge from its port. Reinstall the cartridge by positioning it so that it snaps into place and is securely fastened in its slot.
Relevant Questions and Answers :
the most relevant questions and answers related to your specific issue
Error message reads remove and check right cartridge
ANSWER : You can try cleaning the contacts on the back of the cartridge and the ones that they contact in the printer. Other than that, you have to replace the cartridge. I once had one that did the same thing. I swapped the cartridge with another printer of the same model and both printers worked fine. I swapped them back and the original printer got the same error. The other printer had no problem with either cartridge. I swapped them back and left them that way.
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HP OfficeJet 7310
HP 26 vs HP 29 cartridge compatibility
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HP OfficeJet 7310
HP Officejet 7310 problem
ANSWER : My HP Officejet7310xi All-in-One has an error message 0x886a789a on a blue screen, with Auto Answer, !, and Power (Print On) flashing. What does this indicate?
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HP OfficeJet 7310
error message that says " remove shipping lock from black cartridge" even though it has been removed
ANSWER : http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01760760
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HP OfficeJet 7310
HP 4250, error 54.1 Remove sealing tape from toner
ANSWER : I am having the same problem as everyone else can someone send me a new link or the pdf
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HP OfficeJet 7310
Expired Ink Cartridges – Any way to move paper with old cartridges?
ANSWER : You could try disconnecting the printer from the computer. Then change the date on the panel to prior to the expiration date. That should fool it.
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HP OfficeJet 7310
hp psc950 error message 'incorrect black cartridge
ANSWER : Had the same problem. Had changed black cartridge #15 as indicated but all the time I needed to change the #78 cartridge. All is working great. Message was telling me “error: incorrect cartridge installed”.
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HP OfficeJet 7310
erro message (install genuine hp cartridge)
ANSWER : It seems like it might be a 4240 board. The 4240 was pretty much the same printer, but sold for $200 less. The downside is that it wouldn’t accept the 42X cartridges.
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HP OfficeJet 7310