HP LaserJet 5SI

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Tray 2 lift error can be caused by a damaged, dislodged cartridge contact in the body of the printer, which would explain why multiple cartridges do not solve the problem. Open the cartridge door, remove the cartridge and inspect the contacts on the left side, they should look the same as the picture below.
Under Hardware and Sound, click Printer. Right-click your product, and then select Printing Preferences. From the Printing Preferences menu, select Paper/Quality. From the Paper Source drop-down menu, select Tray 2.
The flag located right of the pick-up roller has a fixed position. If the flag becomes stuck or broken, it will produce a 60.02 tray lift error or a “LOAD PAPER” message.
This issue is caused when the pickup roller is dislodged or not installed correctly. The error message occurs due to the interference between the pickup roller and the lift plate in the paper input unit.
Do not attempt to lift by bending forward. Bend your hips and knees to squat down to your load, keep it close to your body, and straighten your legs to lift. Never lift a heavy object above shoulder level. Avoid turning or twisting your body while lifting or holding a heavy object.
just GOTO settings > printer properties of your printer > preferences>paper quality >change the paper to A4 size . and restart the printer.
Press the “Menu” key, then use the arrows to select “Paper Handling” then “Tray 2 Size”. Since you have A4 loaded, it should show “A4”. If it shows anything other than “A4”, open the tray and adjust the Length and Width guides so that they are set to “A4”, close the tray and check the menu again.
An E1 or E2 error indicates that the paper size setting does not match the paper size that is loaded. Remove all paper from the input tray, and then load the correct paper size. Remove any paper from the input tray. Slide the paper width guide as far as possible to the left.
That error code indicates a failure of the yellow laser scanner. Unplug and leave for a few minutes, also make sure you are plugged directly into the wall and not into a surge protector.
This issue usually happens as result of a paper jam that occurred when printing from any tray, but is more frequently seen when printing from tray 2. 1. Check the paper stack height in the tray and ensure it does not exceed the limit of the tray. The paper surface sensor flag can be found by uninstalling tray 2.
A 13. B2. D2 paper jam error usually occurs when paper does not leave the paper tray.
HP Printer Color Laser Jet Pro MFP M477fnw 60-02 error. A 60.2 error is a tray lift error for tray 2. This can be caused by an issue with tray 2 lift mechanism, a broken tray 2 or something jammed that is preventing the tray from lifting properly.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
A paper tray is part of a printer and is used to store and feed paper to the printer. Generally printers will have multiple paper trays. The bypass tray on a printer is generally a fold down compartment that allows you to easily use different styles or sizes of paper.
If the paper is even slightly askew, the rollers will pick it up a little crooked, and — guess what — the crooked sheet will immediately get jammed. So even though there`s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
If it is too heavy or an awkward shape, stop. If there is any doubt, ask for help from fellow workers. Try to use a mechanical lift or a hand truck. Try to break the load down into smaller parts.
The two parts of lift that go down a mine are called Hoist cable and Sheave wheel. The main significance of hoist cables in the lifts: With the help of a weight-carrying pulley system, it lifts heavy-weight in the lift or elevator. A sheave wheel is also called a pulley wheel.
The common reasons for this issue are various, for instance, the paper input tray is overloaded, dust or moisture can affect the paper feed or paper pick rollers, the printer driver is old, etc. Thus, the printer cannot detect the paper that has been inserted into the tray.
HP Printer Paper Tray Lock A Paper tray lock is used to prevent the tray from accidental use. The lock is used in printers that contain multiple trays. It is mainly used in printers while inserting special papers into the input tray.
The most common cause of this issue is paper misalignment. Make sure you properly insert the papers in the tray and avoid overfilling the tray. If this doesn`t solve the problem, check the troubleshooting section of the printer`s user manual.
Follow the steps listed below to calibrate your printer.

Press the OK button to select CONFIGURE DEVICE menu. Press the Down arrow button to highlight PRINT QUALITY menu. Press the OK button to select PRINT QUALITY menu. Press the Down arrow button to highlight FULL CALIBRATE NOW setting.

During a print job, the ink cartridge carriage stalls in the printer, and a Carriage Jam or E3 error displays on the printer control panel. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.
Quick fix. Error code e02 occurs due to overheating of the printhead or when the paper is not correctly placed into the input tray and therefore the paper feed rollers are unable to pick up the paper from the paper tray.
Any of these error codes (51.20 51.21 51.22 51.23) points to a failure with one of the laser scanner assemblies on the HP Color LaserJet 4610 an 4650 series. To solve these error codes, replace the corresponding laser scanner.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

HP LJ 4350 – Tray 2 not lifting, no motors turn.
ANSWER : I can’t believe, pieces of paper was under the registration flap, now my 4250N is working.

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HP LaserJet 5SI

HP Laser Jet 4250 13.01.00 Jam in Tray 2
ANSWER : did you check if there’s multiple feeding while pulling papers

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HP LaserJet 5SI

Paper jam in tray 2 (but no paper pulled from tray) also M476DN models
ANSWER : Isopropyl alcohol is not recommended for rubber rollers. It dries out the rubber and hasten it’s cracking and breaking. It will do nothing to restore the grip. Those rollers are really hard to replace. It would be easy if that dumbass secondary menu really worked. None of the techs I’ve spoke to ever got into it. Everyone I know sends a print job and listens for the roller to rotate into position where you can pull it off.

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HP LaserJet 5SI

Optional 250 Sheet Feeder Tray (Q5931A – Tray 3) Constantly "Jams"
ANSWER : You don’t say if the paper moves at all. That’s key in determining the cause. If it’s not moving, then try swapping the rollers with tray 2. If it is moving out of the tray, then that would indicate there is some obstruction it is hitting on its way out of the tray. Hard to troubleshoot remotely when one doesn’t have specific details since we can’t see what is occurring.

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HP LaserJet 5SI

Laserjet M603DN tray 2 not lifting
ANSWER : I had a similar issue with a M602, though it’s the previous generation machine they are close in design. This one kept saying tray 2 lifting but there was not a sound of the motor even trying. My first thoughts were replace the lift motor then DC controller but it was replacing the formatter that fixed it after other parts made no difference.

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HP LaserJet 5SI

HP 2200 – blinking attention light and tray 2
ANSWER : Nice day. (QUALITY IS OUR CULTURE)

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HP LaserJet 5SI

HP Laserjet 2200, Tray 2 Pickup Problem, Gears Clicking
ANSWER : Definitely not a solenoid problem. I’ve worked on tens of thousands of printers and never replaced a single solenoid. You probably knocked something loose when you installed the pickup roller. Maybe something to do with the gear on the end of the pickup roller shaft. You’ll need to take the gear assembly off to be able to see it.

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HP LaserJet 5SI

I just bought an officejet 3830 2 weeks ago. Now it won't print at all! Says inkjet jam. It's not! I've done all the fixes as per hp's website now what?
ANSWER : Take it back and exchange it under warranty.

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HP LaserJet 5SI