HP LaserJet 4350

How to Identify and Fix Common Problems ?

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The 13.02 error message indicates that paper did not clear the top of page sensor (PS103) within the specified amount of time allotted by the DC Controller. This sensor is located underneath the registration assembly. The jam message may vary depending on the location of the page or pages that may be jammed.
The error is 13.02. 00 indicating it isn`t reaching the top cover sensor. The paper is getting stuck at the fuser, and the fuser is leaving a very noticeable indentation mark.
The printer experiences a paper jam from Tray 2, or the printer does not pick paper or picks more than one sheet from Tray 2. A 13. B2. D2 paper jam error usually occurs when paper does not leave the paper tray.
It means the top of the paper isn`t being detected arriving at the fuser delivery sensor.
This jam occurs when residual paper is detected at the Tray 2 feed sensor (SR11). Open Tray 2, remove any jammed paper, and then close the tray. Open and close the upper right door to allow the printer to attempt to clear the jam.
This means the baud rate is 9600 7 E for both the scanner and scale. If one tries to configure this Dual Cable device to a Single Cable device via bar codes it will beep once, reading the bar code, then emit a razz tone and throw an Error 13.
A 13. B2. FF paper jam error appears on the control panel when paper is jammed in the top of the printer. Check the printer for jammed paper and clear the jam, if needed.
When a 31.13. 13 error appears on the control panel, it indicates that there is a jam in the document feeder because the feeder cover is open. Open then close the document feeder cover. If issue remains, open the document feeder cover.
Very often a 13.1 Paper Jam Message will appear, instructing the user to check Tray 2 or to check under the toner cartridge. Upon thoroughly checking the printer there is no paper jam to be found anywhere.
This error indicates paper in the path at power-on or after a door is closed. All jam Errors ending in “FF” are residual jam errors which means there was paper or debris still in the printer after a printer was powered on or a door was opened and closed.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
The 13. A4. D4 indicates that there is a “paper delay” jam in Tray 4. Which means that paper did not reach SR8 (sensor 8) in the allotted time necessary after the start of paper pickup from Tray 4.
The event code: 13. B9. FF indicates that the printer believes there is a jam at the fuser output sensor, at power on. That means that printer has been power cycled, and the printer detects paper under the fuser output sensor while checking during the boot process.
If you see this error code 13.20. 00 “Jam in Top Cover Area” on either an HP LaserJet 4200 or HP LaserJet 4300 series printer, the printer either has a sensor blocked or it has an incorrect model fuser installed.
Step 1 – Open MS Excel on your PC. Step 2 – Then, click “File>Open” and select the corrupt Excel file to get started. Step 3 – Click the “Open” drop-down menu and choose “Open and Repair” from the list. Step 4 – Finally, click the “Repair” button to complete the process.
According to technical documentation this error is usually caused when trying to print on a unit that had either an internal or external finisher and that device has been removed, without replacing the flag assembly that is used for standard output bin.
13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2.
A 13. FF. FF error is related to jams in the paper path. These errors indicate that the product powered up with a jam.
Sometimes the service station is stuck in cycle and you will not be able to even move the carriage assembly. Most times with this error the service station needs to be replaced, but it could be other items.
When a 30.03. 23 Error Alignment Calibration Failure appears on the control panel, it indicates there is an issue calibrating the scanner. If there is also a copy or scan quality issue you will see a stripe of lines from the leading edge to the trailing edge of each page.
08 Home position error. The scanner optic failed to return to the home position.
Error 61. B5. 13: The duplex diverter motor stalled while moving towards the airflow assembly. Open the left door and check behind the duplex guide for any paper, paper remnants or other debris.
ERROR 13 – Paper Jam.

Relevant Questions and Answers :

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ANSWER : I just ran into one of these on a 4 year old m551. Failed to complete startup at the end of disk check. Followed the above link for troubleshooting.

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ANSWER : I tried the fix you recommended but it still would not fix.

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Error Code 51.1 says Printer Error No Kidding.lol
ANSWER : Sometimes turning off and on will allow you to print a few pages. The error is a beam detect error. The only real fix is to replace the laser scanner unit. Could be a loose connector on the scanner or DC controller from the scanner. That’s unlikely. You could try the only other free fix which is to open the scanner assy. and clean all the mirrors inside. The dust could obstruct the laser beam enough to cause the detect error.

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ANSWER : if you are using a good fuser the next part to try would be low voltage power supply

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HP LaserJet 4350