Unknown Printer

How to Identify and Fix Common Problems ?

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When HP Smart displays the “Printer status unknown” error, the app can`t communicate with your printer. Issues with your printer connection, firmware, or driver are often responsible for this error message.
Protect your HP printer against unwanted access and printouts by using a password-protected (secured) Wi-Fi connection, creating a unique printer display name, and limiting access to your printer.
If the LabelWriter appears as Unspecified or Unknown in Devices and Printers on Windows, it usually means that the computer has not identified that device as a printer yet.
Click the Scan tile on the HP Smart app home screen. Select an option from the top menu bar. Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.
Open the start menu and select Control Panel > Administrative Tools > and choose the Services icon. Locate the Print Spooler service and right-click. Then select the option to “Stop” the service.
Go to Settings > Devices > Printers & Scanners, click on your printer, and choose Manage > Printer Properties.
On turn on the first time it will ask you to choose “self-managed” or “IT Managed”. What this means by “self” is the printer and HP will be automatically managing the firmware updates. Once you select “self-managed” there is no way to change it to IT managed! That change becomes disabled.
Click Start, point to Settings, click Control Panel, and then double-click Network. Click TCP/IP->Network adapter, click Properties, and then click the Bindings tab. Click to clear the File and Printer Sharing check box, click OK, and then click OK. Restart your computer.
Select the Start button, then select Settings > Devices > Printers & scanners. Under Add printers & scanners, select Add a printer or scanner. Choose the printer you want, and then select Add Device. If you don`t see the printer you want, select The printer that I want isn`t listed.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
To fix the error code 0x0000011b related to networked or shared printers, Microsoft says you should disable the print spooler privacy settings on both the Client PC (from which you work) and Print Server (Workstation to which the printer is attached).
Make sure the printer is on and connected to your computer. Go to HP Software and Driver Downloads, and then enter your printer model. Select Firmware from the list of drivers, click Download next to the update, and then follow the instructions.
The default save location for scanned documents is the Documents folder and the Pictures library for scanned photos. Save the scan in the default location or browse to a different folder. In the Save or Share window, change the file name, file type, and compression settings, and then click Save.
In Control Panel, go to Hardware and Sound. Next, click on Devices and Printers. Under the Printers section, locate and select the printer device you want to remove. Right-click on the printer and select Remove Device.
Ghost prints happen when the drum or fuser unit within your printer become faulty. Because a fault with this element won`t heat the particles of the toner to a high enough temperature, the marks being made on the paper are much lighter in colour and appear more faded than typical documents.
The address is the name of the computer and then the name of the printer. For example, with a network named hope and a printer named hp, the network path would be: \\hope\hp.
Some HP printers come with a feature called Wi-Fi Protected Setup (WPS) which allows you to connect the printer to a wireless network without the need for a computer or the network name and password. Note: If Enter the WPS PIN for your printer displays during a printer setup, click Cancel in the message window.
Select Start > Settings . Go to Devices > Printers & scanners > select a printer > Manage. Then select Set as default. If you don`t see the Set as default option, the Let Windows manage my default printer option may be selected.
HP Managed Print Services (MPS) is a suite of scalable and flexible solutions for office and production printing environments that help organizations productively and profitably manage paper and digital document workflows.
To lock all print settings, select All Document Settings. Under Advanced Settings, select the setting option you want to use for each locked setting.
Manage documents: This option lets the users also manage other user`s print jobs that are waiting in the print queue. Manage printers: This option gives the users the ability to rename, delete, share, and choose preferences for the printer, in addition to management rights of print jobs.
Install the printer driver on the terminal server using the public IP address of the printer for the port. This will allow anyone logging into the server to see the printer. Once setup is complete, print a test page.
Check the USB cable for damage and recommended length, and then restart your printer and computer. Turn off the printer and the computer. Disconnect the USB cable from the computer and printer, and then inspect the cable. If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.
If you`re using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer`s wireless option is turned on and available.

Relevant Questions and Answers :

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HP laser jet 3015 "Upgrade Error Call HP Support"
ANSWER : rgtr

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Unknown Printer

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HP 9040 MFP Error code
ANSWER : bonsoir

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Unknown Printer

HP 4250n – blurry text
ANSWER : What is the fuser? And how can it be changed?

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Unknown Printer

HP PSC 2410 clicking noise problem
ANSWER : I have the same issue… I’ve tried everything above… I don’t believe it’s dust as this happens on and off occasionally… I think I may need to make a youtube video of me “fixing” this printer! I’m really frustrated with this thing!! If it doesn’t work soon, I’m gonna by the solution in the form of a hammer!

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Unknown Printer

HP 4101MFP Hard Drive Question
ANSWER : To initialize: turn off – Press start and hold down while turning on, release after all three light light, you should see initialize disk hit check, and allow to boot.

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Unknown Printer

HP 4550N formatter board
ANSWER : You can replace it by finding the slot of DIMM, where the existing HP4550N formatter board is installed. More info is available here

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Unknown Printer

Reseting the ink levels for hp c7280,
ANSWER : I held the # and 6 down long enough to start a complete re-set of the printer But the Black ink level still shows as depleted when it is actually still half full.

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Unknown Printer