HP DesignJet 100

How to Identify and Fix Common Problems ?

Our sources include academic articles, blog posts, and personal essays from experienced technical support :

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again.
A piece of paper stuck in the paper tray or inside the printer can create a paper jam. Paper jams can occur for a variety of reasons, such as overloading the paper tray, loading different thicknesses of paper in the tray, or using paper that isn`t appropriate for your particular printer.
If the paper does not load, the leading edge of the paper may not be straight or clean and needs to be trimmed. Remove the initial 2 cm (1 in) from the roll and try again. This may be necessary even with a new roll of paper. Ensure the roll ends are tight against the spindle ends.
Possible paper jam errors can be caused by a dirty Encoder Strip. When there is dirt on the Encoder Strip it may cause the Carriage to become incorrectly oriented on the Y-axis. It can then hit paper or slam into the inside wall(s) of the printer resulting in error messages.
Common causes of paper jams include: Damaged rollers. Inserting paper that is incompatible with the printer. Loading the paper incorrectly.
Low-quality paper leaves an accumulation of tiny paper bits often referred to as “paper dust” inside the machine. This “dust” is one of the top causes of paper jams. More dust means more jams. Besides jams, the dust also contributes to poor-quality prints and causes machine parts to wear at a faster rate.
If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.
Updated: 02/07/2022 by Computer Hope. A paper jam is when paper or other printed material gets stuck or lodged in a printer and cannot eject. When this occurs, the printer does not function properly until the paper is manually removed.
It`s important to replace the drum promptly when it`s low to avoid any further damage to the printer and to maintain optimal print quality. A bad drum may cause paper jams because it can cause the toner to be unevenly distributed on the paper, leading to jams or misfeeds.
Restart your computer, and then immediately press the F11 key repeatedly. Click Start . Press and hold the Shift key, click Power, and then select Restart while holding the Shift key. Continue holding the Shift key while the computer restarts.
Sometimes power cycling your printer can resolve the issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back in, and then turn the printer back on.
There are numerous possible causes for a printer that`s randomly producing blanks. The most common ones are empty ink cartridges, improper cartridge installation, and congested nozzles. Driver and software issues can sometimes cause this problem as well.
One sensor is located in the printer carriage. A second sensor—the Auto Sense sensor—is located in the back of the printer near the paper `clean out` area. Each sensor performs a specific set of media detection functions.
Slide the paper all the way into the printer. The leading edge of the paper will stop at the Paper Drive Roller. Locate the Paper Sensor/OOPs sensor on the right side of the paper path. It can be seen from the top of the printer with the Top Cover open and has red, black, and blue wires attached to it.
Print jobs get stuck in the queue when a device stops printing in the middle of a job. This can happen for a variety of reasons, from a sudden power outage, low ink, no paper, a paper jam to interference by third-party firewall software.

Relevant Questions and Answers :

the most relevant questions and answers related to your specific issue

hp 8600 pro when power on, paper jam message appear but there is no paper jam in the tray
ANSWER : Hp 8180 Photosmart All In One code keeps says paper jam and carriage jam when neither are jammed. I followed all the recommended things to do. I live in Raleigh NC any place to take this or any suggestion.

Read Full Q/A … :

HP DesignJet 100

My printer feeds through one piece of paper all the way and then a half piece of paper and stops. I pull out the paper to stop the paper jam and then it prints but sounds rough. After printing, it doesn't feed the paper all the way through.
ANSWER : And the first 2 sheets, the full and half sheet that go through first, are blank.

Read Full Q/A … :

HP DesignJet 100

Paper Jam and carriage jam code when nothing is jammed
ANSWER : Did you try cleaning the encoder strip that runs through the cartridge assy.? Use Window Cleaner on a paper towel. Also, check inside on the right. I’ve seen a lot of times where there is a folded up scrap of paper that stops the carriage from going all the way to the right.

Read Full Q/A … :

HP DesignJet 100

Paper Jam error but no paper jam
ANSWER : Obviously you didn’t get all the paper cleared out. There is a small scrap in the paper path causing the jam when the paper hits it. You can try clearing it out by inserting something stiff like a piece of file folder from the back of the printer into the paper path and pushing the offending piece out that way.

Read Full Q/A … :

HP DesignJet 100

HP LaserJet 1020 paper jam on output/exit
ANSWER : Good afternoon, I have a Laserjet 1020 with the same problem, when the paper comes out, it remains a last centimeter in the last needle and the orange LED flashes.You can confirm that this is the pressure roller that presses on the fuser? MAYBE IT’S TOO HARD TO TURN?

Read Full Q/A … :

HP DesignJet 100

HP Officejet Pro 8500 Wireless with fake paper jam
ANSWER : HP Officejet is by far one of the frustrating piece of equipment I have ever owned. I bought it as unused in the package, at that point no warranty left. less than 6 months and 500 pages the white cog gear wheel broke. Luckily with instructions in this site I manage to glue it back together. Then I bought new ink – problems started as they were not original HP 30$ per cartridge. Ordered originals (here in China), took over one week to get them. Then found out that printhead needed to be replaced => more than 100$ spent. Still constant problems: If my wife kids print, I need to be stand-by as you never know what happens. Really an Office level equipment. After cleaning one paper jam I broke the encoder tape, took me another 4 hours to get it fixed. Then broke the cog gear again and got it displaced. Another 4 hours. Only reason I am not throwing this s***t out of window is that there are still ink left. Luckily this drinks them like a horse, for sure I will no more buy new ink. I will get a new laser instead, and not from HP. About cog wheel fixing: make sure that the white wheel is positioned correctly so that the small torx in shaft goes into the slit in the white wheel. When fitting the black cover back, make sure that the white washers on both sides fit into to slits of the black cover. Good luck.

Read Full Q/A … :

HP DesignJet 100

Canon mx410 Paper jam message, but no paper jam?!
ANSWER : I have exactly the same problem, no answers 😳

Read Full Q/A … :

HP DesignJet 100

hp c7280 clear paper jam
ANSWER : paper jam

Read Full Q/A … :

HP DesignJet 100