How to Identify and Fix Common Problems ?
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Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal. You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer.
Reasons why your HP printer has ink but won`t print
This may seem obvious, but it sometimes happens: first make sure your paper tray has paper in it. Misalignment, clogged printheads, faulty data communication or insufficient ink levels can also be sources of the problem.
If your printer`s status displays “Printer in error state,” there may be a problem with the printer itself. Make sure the printer is turned on and connected to your PC by Wi-Fi or cable. Check it for low paper or ink, and be sure the cover isn`t open and the paper isn`t jammed.
Among the more common technical issues that may bring down a printer are disconnected cables, malfunctioning routers, and low ink levels. Moreover, software problems such as interrupted connections or incorrect settings in your system`s drivers can also cause your printer to show up as offline.
1: Check Printer Power, Cables, and Paper
Check that the correct paper is properly loaded into the printer and is not jammed. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue.
If your printer is running low on ink, it may start printing blank pages. To check your ink levels, go to your printer`s control panel and select the Ink Levels option. Whenever the ink levels are low, replace the cartridges with new ones. You can also try shaking the cartridge gently to redistribute the ink.
Select Start , then select Settings > Devices > Printers & scanners . Scroll down to Related Settings and select Print server properties. Select the Drivers tab, and see if your printer is listed. If it is, you`re all set.
Most printers will stop working when they`re out of paper, ink or toner, or if the unit detects an issue with the ink or toner cartridge. When this occurs, you might receive an error message or notice blinking green or amber lights on your printer.
Poor print quality is the most common complaint people have about inkjet printers. These problems often show up in the form of horizontal white lines running through each line of print. If you run into these types of issues, you can sometimes fix them by cleaning the print head.